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Service is new Sales, writes Accenture research.

Accenture cites the following top 5 reasons for buyers to leave

 

  • Uncompetitive pricing (25 %)
  • Long lead times (25%)
  • Lack of integration between sales channels (20%)
  • poor commerce functionality (19%)
  • being offered irrelevant products and services (14%)

 

(* % of respondents)

Our solution is built to address these gaps. 

From machinery manufacturers and OEMs to heavy equipment dealers and Industrial service providers, our solution empowers service teams of any size.

 

The 5 key business benefits you get by using our solution

Reduce time-to-sell

Our template-based approach will help you quickly pull the desired solution from service inventories and make cosmetic adjustments to offer a quote in minutes, not in days or weeks.

Offer competitive pricing

The purpose-built price engine assists your sales team offer competitive pricing through various pricing methods relevant to the offered services or bundles. The augmented pricing model includes an AI engine that provides margin and discount guidance for spare parts and services.

Simplify and standardise quoting across sales channel

We have simplified the aftermarket offering process by incorporating the appropriate structure, functionalities, and features enabling service sales teams to design offers accurately and consistently across sales channels. Your customers can self-quote using our commerce solution as well.

Unlock new revenue stream via proactive offering

As products are becoming more digital, customer requirements are changing. Sales organizations must establish new ways to develop solutions proactively. Our service inventory model helps your service – organizations develop offerings proactively for known product problems.

Gain customer loyalty by moving from products to solutions

The solution happens when you insert your offerings into a customer’s business operation. The shift from selling products to selling services is that the relationship with customers becomes closer and more continuous. Research by Bain and Company predicts that by 2030, companies will sell most equipment as bundled solutions. Our products have the wherewithal to help you move to solutions

Group 7

Transforming Service Excellence Together

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Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  +91 824 936 0885

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