- Products
PLATFORM
Core product and technology foundation.
-
Product Overview
See how ServiceCPQ transforms aftersales operations for manufacturers and service teams.
-
ServicecpqAI
New
Our advanced AI platform that powers intelligent service automation across your entire business.
-
AI Assistant
Let your team work faster with real-time support from our built-in AI helper.
- All Features
-
Product Configurator
Beta
Configure complex products and services with our intelligent recommendation engine.
-
Latest Release
Discover what's new — product improvements and feature launches.
Explore our full feature set — from claims to commerce to contracts.CORE CAPABILITIES
Everything your service business needs to run smarter and faster.
-
Warranty & Claims
Automate claim validation, reduce fraud, and track resolution timelines.
-
Repair & Workshop
Manage inspection, job cards, and repair workflows across your shop floor.
-
Parts & Inventory
Keep the right stock levels for service, with part kits, returns, and transfers.
-
E-commerce & Self-Service
Enable customers and dealers to order parts, track claims, and request support online.
-
Service Contracts
Build, sell, and manage preventive maintenance and full-service plans.
-
CPQ Configurator
Configure, price, and quote service contracts, repairs, and AMCs with ease.
AI POWERED SOLUTIONS
AI Assistant
24/7 Support Bot
AI Assistant: Your Aftersales Co-Pilot. Get instant answers & guided actions: claims, quotes, orders, inventory.12:54 -
Product Overview
- Solutions
Transform Aftersales with AI
Modernizing Service for Manufacturers.
Built on ExpertiseWhy Our Approach MattersDrive Business Outcomes Column Drive Business Outcomes
Customer EngagementService ProfitabilityEnhance Operational Efficiency Column Enhance Operational Efficiency
Agentic Repair AutomationPartner & Dealer Enablement - Industries & Use Cases
Industry Solutions & Real-World Use Cases
Discover how Servicecpq transforms aftersales for leading manufacturers across diverse sectors.
Tailored Solution for Manufacturers- Servicecpq delivers tailored, AI-powered solutions for the unique challenges of every manufacturing vertical.
Why Servicecpq?Tailored solutions by manufacturing sector.
-
CNC & Machine Tools
Offer part sales, repair quotes, and shop service for precision equipment.
-
Electrical & Solar
Manage claims, warranty validations, and service contract renewals.
-
Medical Equipment
Ensure compliance, track service calls, and manage spares for high-value assets.
-
HVAC, Compressors & Pumps
Streamline service partner claims, warranty tracking, and parts support.
-
Heavy Equipment
Optimize field repairs, workshop overhaul, and part availability for heavy equipment.
- Pricing
AI-POWERED EQUIPMENT & SERVICE CPQ
One Platform, Complete Lifecycle Solution
AI-augmented platform covering product configuration, aftersales management, warranty intelligence, and service optimization across heavy equipment, HVAC, medical devices, and industrial manufacturing & power generation equipment.
Complete CPQ Process Flow
1
Discover Needs
2
Configure/Quote
3
Approve & Order
4
Service & Warranty
5
Insights & Analytics
AI-Powered Intelligence
Advanced NLP and machine learning for intelligent product configuration and pricing
Seamless Integration
Connect with SAP, Salesforce, and other enterprise systems effortlessly
Real-time Analytics
Comprehensive insights and performance tracking for data-driven decisions
Product CPQ Process Flow
From initial product configuration to order fulfillment and service initiation
AI Knowledge Base Creation
AI creates comprehensive knowledge base for models using advanced NLP and LLM technologies to understand product specifications and requirements.

Intelligent Variant Generation
NLP and LLM models automatically generate product variants and configurations based on customer needs and market requirements.

Guided Configuration & Pricing
Smart configurators guide users through product configuration, pricing, and quoting with real-time calculations and recommendations.

Add-ons & Services Integration
Seamlessly add warranties, contracts, digital accessories, parts, and kits to complete the product offering.

Quote Acceptance & Order Processing
Streamlined quote acceptance process that automatically converts approved quotes into orders for processing.

Aftersales CPQ Process Flow
Comprehensive service lifecycle management from warranty to end-of-life solutions
Service Lifecycle CPQ
AI -powered warranty, Maintenence, Repair and contract solution for the comprehensive service lifecycle management.

Warranty Automation & Analytics
Streamlined & AI augmented Warranty management solution ensuring optimal equipment performance and customer satisfaction.

Service Parts Management
Leverage the power of artificial intelligence for smarter parts management. Our system analyzes data to enable granular parts segmentation, generate optimal pricing and discount recommendations, predict future demand, automate allocation, and maintain precise inventory levels, all while seamlessly integrating with your ERP.

AI-Powered Repair Recommendations
For non-warranty repairs, AI recommends optimal part lists, kits, and maintenance plans based on equipment history and usage patterns.

E-commerce & Customer Self-Service
Seamless e-commerce platform for selling parts and services with integrated inventory and fulfillment + Customer self-service portal.

AI Technology & Integrations
Advanced AI technologies and seamless integrations powering our CPQ system
Core AI Technologies
Natural Language Processing
Advanced NLP for understanding customer requirements and product specifications
Large Language Models
LLM integration for intelligent content generation and decision making
Machine Learning Analytics
Predictive analytics and pattern recognition for optimal recommendations
Intelligent Automation
Automated workflows and decision-making processes for enhanced efficiency
Enterprise Integrations
SAP ERP
Complete ERP integration with real-time data sync
Salesforce CRM
Seamless CRM integration for sales workflows
Microsoft Dynamics
Business applications and workflow automation
Oracle Systems
Database management and enterprise solutions
REST APIs
Custom integrations via RESTful web services
Webhooks
Real-time event notifications and triggers
Cloud Platforms
AWS, Azure, and Google Cloud integrations
Custom Solutions
Tailored integrations for specific business needs