ServiceCPQ
AI-native service lifecycle management & CPQ

You sell the machine once. You service it for twenty years.

ServiceCPQ turns your installed base into recurring revenue — quote parts and configured machines in minutes, automate warranty, and monetise every field alert. One platform, built for machinery manufacturers.

In active RFPs & commercial negotiations with global OEMs.

Platform ExplainerHow ServiceCPQ works

CPQ · Warranty · Field Service · Asset Health — one platform, one knowledge graph.

One platform, two revenue engines

Sell it once. Know it for twenty years.

AI CPQ command centre
Pre-sales

CPQ

Configure CTO, MTO and ETO machines on a knowledge graph of every variant, rule and compatibility constraint. Sales quotes in minutes — with automated engineering guardrails and zero spreadsheet chaos.

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One connected graph
servicecpq
Knowledge Graph
MARC
Warranty
Parts
Rebuild
Variants
Configure
Price
Quote
Aftermarket intelligence platform
Post-sales

Aftermarket

Warranty automation, parts intelligence, MARC contracts and asset-health monetisation — all running from the same installed-base model the CPQ engine built.

Explore Aftermarket →
How it works

One sale, then a lifecycle of service.

From the first quote to MARC contracts, warranty and field service — all modules share one knowledge graph and one view of the machine.

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app.servicecpq.com
AI CPQ knowledge graph command centre
Traction, last 12 months
Top-2 of 32 CPQ vendors · French manufacturer•€12B OEM · warranty across 200 dealers•A$1B solar OEM · warranty across 700 dealers•$100M+ MARC & asset-health · global mining OEMs•SAP field service replacement · global medical OEM•Dealer CPQ & customer self-service · heavy equipment•Precision components · ETO & specialty parts CPQ•Semiconductor · uptime-critical aftermarket intelligence•Top-2 of 32 CPQ vendors · French manufacturer•€12B OEM · warranty across 200 dealers•A$1B solar OEM · warranty across 700 dealers•$100M+ MARC & asset-health · global mining OEMs•SAP field service replacement · global medical OEM•Dealer CPQ & customer self-service · heavy equipment•Precision components · ETO & specialty parts CPQ•Semiconductor · uptime-critical aftermarket intelligence•
Client landscape

Built with the manufacturers who run the hardest machines.

Active engagements across mining, medical, welding and industrial equipment — from mid-market OEMs to €12B multinationals.

€12B+
Largest OEM in active engagement
200+
Dealers on one warranty network
$100M+
MARC contracts in scope
32
Vendors evaluated — top-2 selected
Welding equipment · Europe · €12B
Warranty automation across a 200-dealer network

Replacing manual, inbox-based adjudication for a VP of Service team — claims, approvals and a dealer knowledge portal unified on one platform.

Mining equipment · Global · Top-2 OEM
$100M+ MARC contract management

Cost-per-hour contracts across underground hard-rock divisions, replacing a fragmented stack of SAP, Excel and a home-grown price builder.

Medical equipment · Global OEM
Full SAP field service replacement

Spanning call intake, engineer execution, parts, commercial, warranty and contracts — replacing SAP Service Cloud, S/4HANA and third-party tools.

Heavy equipment · France · 32-vendor selection
Selected top-2 of 32 CPQ vendors

Configure-to-order across mining, construction and road-construction equipment lines for a manufacturer running a full market CPQ evaluation.

The service-to-revenue loop

One connected loop, from the signal in the field to the revenue on your books.

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Signal
Telemetry, faults & installed-base data in one live model.
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Diagnose
Agents interpret what's wrong and what's needed next.
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Quote
Parts & service priced and quoted conversationally.
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Serve
Technicians dispatched with the fix and the upsell.
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Renew
Warranty, contracts & upgrades become recurring revenue.

Built for machines that run for decades

See what your installed base is really worth.

Bring one product line. We'll map the aftermarket revenue you're leaving on the table in a 60-minute working session.

Book a demo