ServiceCPQ - AI-Powered Equipment Lifecycle Platform
AI-Powered Platform

AI-Powered CPQ and Aftersales Platform for Manufacturers

Configure, price, and quote faster β€” while connecting service, parts, and warranty in one intelligent platform built for OEMs.

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Accelerate Every Step of Your Equipment Lifecycle
CPQ Icon AI CPQ for Product & Service Generate accurate quotes in minutes.
Revenue Icon Grow Aftermarket Revenue Convert service and parts into profit.
Network Icon Enable Dealer & Partner Network Streamline quote-to-order collaboration.
AI Icon AI Parts & Warranty Intelligence Automate service and claims decisions.

Choose Your Path to Success

ServiceCPQ powers the complete aftersales lifecycle. Select your solution:

AI Icon

Comprehensive Aftersales Platform

Complete warranty automation, repair & parts management, and dealer enablement for global manufacturers and their partner networks.

  • Warranty Claims & Fraud Detection
  • Parts & Repair Management
  • Dealer & Partner Portal
  • Service Analytics & Insights
Explore Aftersales Solution
AI Icon

AI CPQ for Complex Products

AI-powered product configuration, quoting, and sales enablement for manufacturers, distributors, and dealers selling complex equipment.

  • Equipment & Service CPQ
  • Make-to-Measure/Order Configuration
  • Multi-Tier Dealer Enablement
  • AI-Powered Quote Generation
Explore CPQ Solution
ServiceCPQ Logo
ServiceCPQ
Warranty
Automation
Service Parts
Management
Dealer & Partner
Portal
E-commerce &
Self Service CPQ
Analytics &
Insights
AI-Powered
CPQ

One Platform, CPQ to Warranty & Repair Automation

From quoting to warranty, ServiceCPQ connects every stage of the equipment lifecycle β€” empowering service teams, partners, and customers with AI-driven simplicity.

Your Manual CPQ Process is Costing You Millions.

While your team is preparing quotes for machines, attachments, and service contracts in Excel, your competitors are closing deals in hours. Equipment manufacturers and distributors are losing revenue due to quote errors and service misalignment.

Complete B2B CPQ platform dashboard

The Numbers Don't Lie

Your manual sales processes are bleeding revenue while customers abandon complex buying journeys.

91%

of B2B buyers abandoned purchases due to complex buying processes

2-3 weeks

average quote lead time vs. customer expectation of same-day

25%

EBIT margins from aftermarket services vs. 10% for new equipment

54%

will switch suppliers for better digital experience

ServiceCPQ: The Unified Platform for Every Heavy Equipment Sales Journey

Transforming the sales motion: Seamless quoting from customer self-service to complex rep-driven projects.

Complexity of product & service
High Low

Easy Selection

Customer/Self-Service

Ecommerce CPQ for simple product selection, online parts sales, and recommended service kits.

Guided Selling

Partners/Junior Sales Reps

Guided workflow for quoting standard machines, selling services, parts, and generating complex contract options.

Complex Selection

Seasoned Sales Reps

Traditional, scratch-built CPQ approach for multi-machine fleets, highly negotiated projects, and custom variant configuration.

Involvement
Self Service Sales Rep

Explore Our Unified Platform for Product & Aftermarket CPQ

You can't afford a CPQ that stops at the machine. The data confirms that aftermarket services drive up to 25% of your total profit.

Self-Service for Standard Products

Configure, price, and order standard products online without sales intervention. Your customers get instant quotes, you eliminate transaction costs.

Capabilities:

  • Real-time product configuration with compatibility checking
  • Dynamic pricing based on volume, customer tier, and market conditions
  • Automated credit approval and order processing
  • Integration with manufacturing and delivery scheduling
Self-service product configuration interface

Intelligent Collaboration for Complex Products

Advanced products get sales support precisely when needed. AI-driven recommendations guide customers through complex configurations.

Capabilities:

  • Guided configuration with intelligent constraint checking
  • Collaborative quoting with sales overlay for complex scenarios
  • Technical expert escalation within the same platform
  • Version control and approval workflows
  • AI-led Variant matching and creation
Complex product configuration with AI guidance

Proactive Service Ecosystem

Transform aftermarket from reactive repairs to predictive partnerships. Your platform becomes the command center for their entire equipment lifecycle.

Capabilities:

  • Proactive sales opportunities based on installed base data
  • Automated spare parts ordering before failures occur
  • CPQ for selling aftermarket solution
  • Warranty tracking and automated claims processing
Proactive service ecosystem dashboard
Warranty Dashboard

πŸ›‘οΈ Warranty Dashboard

⭐ TOP DRAW

AI-Powered Warranty Automation

Streamline warranty claims processing across multiple countries and partners. End-to-end warranty lifecycle management with AI-powered claim automation.

Explore Warranty Automation β†’
Partner Portal

πŸ‘₯ Partner Hub

⭐ TOP DRAW

Sales & Service Partner Portal

Manage 100+ dealers effectively with integrated warranty management, preventive maintenance scheduling, and service parts management.

Explore Partner Portal β†’
Parts Management

πŸ“¦ Parts Inventory

Service Parts Management

Align your parts management platform with your field service network. AI-powered service pricing and smart service bundling.

Explore Parts Management β†’
Service CPQ

πŸ“Š Service Quotes

Advanced Service CPQ Platform

Stop leaving money on the table with manual service contract quoting. Accelerated equipment service quoting with support for complex quotes.

Explore Service CPQ β†’
B2B Commerce

πŸ›’ Self-Service Portal

Self-Service CPQ & B2B Commerce

Enable dealers and customers to order parts online with integrated B2B commerce CPQ. Customer self-service portal with guided selling.

Explore Commerce Tools β†’
Equipment CPQ

βš™οΈ Equipment Config

πŸš€ BETA

Equipment CPQ for Complex Manufacturing

ONE system for CPQ supporting suppliers and sales advisors for make-to-order scenarios. Complex equipment configuration with AI-guided product configuration.

Try Equipment CPQ Beta β†’

Choose your transformation path.

Faster Quote-to-Cash

Reduce quoting time from weeks to hours with automated product configuration and pricing.

Aftersales Revenue Growth

Turn service calls into revenue opportunities with proactive maintenance and parts sales.

Equipment Lifecycle Management

Maximize customer lifetime value through warranty, maintenance, and upgrade programs.

Sales-Service Alignment

Eliminate scope creep with seamless handoffs from sales quotes to service delivery.

Manufacturing Intelligence

Track equipment performance, service profitability, and customer health metrics.

Service Automation

Automate warranty claims, parts ordering, and maintenance scheduling workflows.

Stop Desiring Commercial Excellence. Start Enabling It with AI.

Manufacturers are stuck on product-first strategies. Our platform creates a unified, AI-powered commercial engine.

Any Self-Service

Let customers and distributors configure products, check pricing, and order parts or service plans instantly.

Any Assisted Sales

Empower your sales teams and partners with guided configuration, warranty automation, and AI insights.

Any OEM Solutions

Handle complex, build-to-order equipment sales and lifecycle service with advanced AI automation.

One platform, any Industrial Manufacturer

Heavy Equipment HVAC & Compressor Medical Equipment Equipment Distributors Service Partners Equipment Dealers Industrial Machinery EV & Solar Panels

When machines work, the world thrives, and economies grow

See Our Industry Solution