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Supercharge Your Aftersales Operations.

Automate warranty, repairs, and B2B parts sales with AI—reduce claim processing time by 70%, increase service revenue by 30%, and delight customers.

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Trusted Solution Built to Elevate Service Operations

5/5

4.6/5 (Rated by Early Adopters)

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Unlock Automation

Submit and process claims and service quotes in minutes, not days—with AI-powered plain-text entry and guided workflows.

Boost B2B Commerce

Launch a digital storefront for parts and services, complete with smart recommendations and seamless dealer integration.

Easier Repair & Parts Order

Digitize complex workshop repairs and partner collaboration, modeled after industry leaders like Caterpillar.

Smarter Service Starts Here — Watch It in Action

Explore how manufacturers are using AI to quote faster, process claims smarter, and sell more service online.

See Servicecpq in Action
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Built by After-Sales Experts with 20+ Years in Machinery, HVAC, and Heavy Industry

Explore Our Platform

Discover how our intelligent after-sales solution transforms your business

Warranty Claims Automation

Warranty Claims Automation with AI

AI-powered claims, validation, claim settlement, and supplier claims

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B2B Self-Service Portal

B2B Self-Service Portal

Commerce + service request + warranty access for customers & partners

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Agentic Repair Flow

Agentic Repair Flow

Multi-role workflow for shop repairs with guided task agents

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AI-Driven Quoting

AI-Driven Quoting

Smart CPQ for service contracts, job hours, and bundled parts

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Service Insights & Recommendations

Service Insights & Recommendations

Actionable analytics, claim patterns, failure trends, margin optimization

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Why ServiceCPQ?

Built for After-Sales Excellence — Without the Enterprise Overhead

ServiceCPQ complements — not replaces — your SAP, Salesforce, or Microsoft Dynamics stack. We deliver focused automation, rapid ROI, and hands-on expertise without the cost, complexity, or long ramp-up time of traditional enterprise tools.

Domain-Deep, Not Just Feature-Deep

We're not generic field service software. We're built specifically for OEMs, dealers, and industrial service providers with complex after-sales needs — warranty, parts, contracts, and repairs.

Our platform reflects real-world workflows: Warranty tiers, claims, inspections, ERP-driven recovery, and more.

Plays Well With SAP, Salesforce, and Dynamics

Your ERP investment is safe. ServiceCPQ plugs in where ERPs fall short:

  • No-code APIs or flat file exchange
  • Use SAP/Oracle for customer, parts, inventory, and cost data
  • Keep orders, claims, quotes aligned with your financials

We integrate:

  • SAP SD/CS/PM/MM or S/4HANA modules
  • Salesforce account and service objects
  • Microsoft BC or Dynamics 365 Sales or Field Service

No Multi-Year, Multi-Million Rollouts

Enterprise platforms require orchestration across teams, licenses, and IT support. With ServiceCPQ:

You go live faster. No ABAP needed. No Salesforce devs. Just your domain, our product, and a working solution.

Built to start small. Scale with confidence. Pay for what you use.

A Smaller Team — Always in Your Corner

Some prospects ask: Can a small team support us reliably?

Yes — because we're not just a vendor. We're your specialized after-sales partner.

  • Direct access to founders and domain experts
  • Fast turnarounds, not ticket queues
  • Real-world advice, not generic support scripts

You get enterprise-grade service with startup agility.

Proven ROI in Months, Not Years

Increase warranty claim approvals
Reduce quoting cycle times
Automate parts ordering, approvals, and service plans
Improve margins on maintenance contracts

Whether you're a $100M HVAC OEM or a $3B machinery giant — your after-sales deserves modern tools that deliver.

How We Fit Into Your Architecture

SAP ERP
ServiceCPQ
Warranty, Quotes, Parts
Service Teams
Partners
Customers
Salesforce
PowerBI
Mobile
Talk to Our Founders

Get in touch directly:

+91 824 936 0885
Schedule a Call
Ashok Mohanty

Ashok Mohanty

Founder, Servicecpq

"With over a decade of experience at leading companies like SAP, eBay, and Caterpillar, I've built Servicecpq to solve real-world challenges in aftersales management."

Flexible Pricing Options

Choose the plan that works best for your business needs

Starter

Starting at $69 per user/month
Ideal for Up to 25 users
  • Warranty claims automation
  • Basic service portal
  • Standard reporting
  • Email support
See Details

Growth

Starting at $99 per user/month
Ideal for Up to 50 users
  • Everything in Starter, plus:
  • Advanced B2B portal
  • AI-driven quoting
  • Priority support
See Details
Popular

Momentum

Starting at $129 per user/month
Ideal for Up to 70 users
  • Everything in Growth, plus:
  • Agentic repair workflow
  • Advanced analytics
  • Dedicated account manager
See Details

Enterprise

Custom Pricing

For organizations with 100+ users

Tailored for Large organizations
  • Everything in Momentum, plus:
  • Custom integrations
  • White-labeling options
  • 24/7 premium support
Talk to Sales

All plans include our core platform features. Need a custom solution?

Schedule a Consultation

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Cases

Discover how our platform transforms after-sales service with AI-powered automation and intelligent workflows.

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Warranty Claims Dashboard

Warranty Claim Automation

Streamline warranty processing from partner intake to AI validation, fraud detection, approval, and SAP-based cost recovery — all in one platform.

Applicable For:

  • HVAC Manufacturers
  • Compressor OEMs
  • Electronics & Appliance Brands
  • Heavy Equipment & Construction Machinery
Explore Warranty Automation →
AI-Powered CPQ Interface

AI-Powered CPQ for Service & Contracts

Generate service quotes instantly using guided flows or free text. Configure job hours, parts, and bundled maintenance packs — powered by AI.

Applicable For:

  • Industrial Service Providers
  • Turbine Equipment Manufacturers
  • Industrial Automation
  • Heavy Machinery & Construction Equipment
See CPQ in Action →
Predictive Alerts Interface

Predictive Alert to Action Conversion

Turn predictive maintenance alerts into automated claims, parts orders, or service contract extensions — reducing unplanned downtime.

Applicable For:

  • Compressor & Blower Manufacturers
  • Turbines & Complex Machinery
  • Mining Equipment OEMs
  • Remote IoT-enabled Devices
Convert Alerts to Revenue →
B2B Portal Interface

Partner & B2B Self-Service Portal

Offer a unified portal for dealers, service partners, and end customers to log claims, request service, track orders, and buy parts — all under one login.

Applicable For:

  • CNC Manufacturers & Compressor Manufacturers
  • HVAC & Cooling Equipment
  • Heavy Machinery with Dealer Networks
  • Power Generation & Backup OEMs
Visit Partner Portal →
Repair Workflow Interface

Agentic Repair Workflow (Workshop Automation)

Automate workshop repair journeys with role-based task flows across engineering, logistics, cleaning, inspection, billing, and delivery.

Applicable For:

  • Earthmoving & Mining Equipment
  • CNC Machine Builders
  • Industrial Pumps & Motors
  • Aerospace Components
  • Industrial Service Providers
Explore Repair Management →
Service Insights Dashboard

Claims & Service Analytics

Unlock insights from warranty data, failure codes, service histories, and dealer performance to improve reliability and optimize inventory.

Applicable For:

  • HVAC and Refrigeration
  • Industrial Compressors & Motors
  • Heavy Equipment Machinery
  • MedTech & Imaging OEMs
View Insights & Dashboards →

Introducing Servicecpq: AI-Powered After-Sales Excellence

Powerful Features, Real Results

Service Insights Hub

Move from reactive to proactive service with the power of data. Our after-sales data hub provides the predictive insights and actionable intelligence to anticipate customer needs and prevent problems before they occur.

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AI-Powered After-sales

Transform after-sales service with our AI-powered platform. Empowering manufacturers, dealers, and partners to optimize warranties, streamline operations, and personalize experiences for increased efficiency and revenue.

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Servicecpq Overview
Purpose-Built Solution for Manufacturers

Designed to simplify and optimize service operations for manufacturers, partners, and service providers in one unified platform.

Fast Setup and Customization

Easily configurable to fit your unique workflows, enabling a seamless transition and quicker deployment.

Intelligent Insights and Automation

Leverage AI-driven analytics and automation to make informed decisions, streamline processes, and enhance productivity.

The Aftersales Advantage

Empowering Manufacturers, Partners, and Dealers. AI-powered solutions designed to optimize the entire aftersales journey.

  • Warranty Automation
  • B2B Commerce & Portal
  • Repair Management
  • AI-Powered CPQ

Automate Warranty & Claims with AI Precision

Automate warranty claims, reduce processing time, and gain valuable insights with AI-powered automation using ChatGPT, warranty analytics, and NLP.

AI Claim Assistant

Intelligent chatbot for claim initiation and processing. Extract key information from claim documents automatically.

Warranty Insights

Gain insights into warranty trends and identify areas for improvement. Identify potentially fraudulent claims using AI algorithms.

Manufacturer & Dealer Warranty

Streamline claims processing for manufacturers and dealers. Track the progress of claims in real-time.

Supplier Recovery Claims

Automate the process of recovering costs from suppliers.

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Empower Your B2B Customers with Seamless Commerce

Create personalized B2B portals and offer a seamless self-service and online ordering experience for your business customers.

Self-Service

Equipment lookup, Usage tracking, Access to product resources such as product videos, documentation, and FAQs for self-help and 24/7 parts and service Ordering anytime, anywhere.

Order Tracking & Management

Allow customers to manage their accounts and users. Provide customers with real-time order tracking and management tools.

AI-Powered Portal Personalization

Customers find recommendations relevant to the customer's purchased models. AI algorithms analyze equipment usage and suggest timely maintenance, repairs, and upgrades. Automatically recommend relevant parts and components based on the customer's equipment and service history.

Integration with ERP

Seamless integration with your ERP for streamlined order processing, and inventory allocation, shipment and delivery tracking.

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B2b Commerce

Optimize Shop & Field Repair with Simplified Workflow

Streamline repair workflows, improve technician efficiency, and enhance customer satisfaction with AI-driven repair management.

Request & Order Management

Efficiently manage incoming service requests, including details about products, components, and customer information. Streamline the creation, tracking, and completion of repair orders, with integrated billing and invoicing.

Diagnosis and Estimation

Tools to aid in accurate diagnosis and generating detailed repair estimates, including parts, labor, consumables, and miscellaneous costs.

Repair Execution

Manage the entire repair process, from parts ordering and inventory tracking to technician assignment and job completion. Optimize technician scheduling and dispatch based on availability and skill set.

Performance Analytics

Gain insights into repair performance and identify areas for improvement.

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Accelerate Service & Contract Offerings with AI-Powered CPQ

Empower your sales team with AI-driven service configuration, accurate pricing, and rapid quote generation.

Intelligent Service Configuration

Configure services, maintenance solutions, repair options and parts agreements in a guided way

Dynamic Pricing Engine

Enhance your ERP pricing with AI. Real-time parts and service pricing based on equipment usage, life of equipment, nature of breakdown, and market conditions.

Automated Quote Generation

Generate quotes quickly by describing the needed spare parts, services, repairs, or maintenance in natural language. Use a step-by-step guided process to configure complex quotes with various options and dependencies.

Customizable Workflows

Tailor the CPQ process to your specific business needs. Integrate with your CRM Opportunity Management or ERP Service Order Management.

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ServiceCPQ Solutions

Transform Aftersales with Ease

AI-Powered Manufacturing Solutions

🛡️

HVAC Manufacturer

Streamlined warranty automation platform and B2B portal for self-service and parts ordering. Enhanced efficiency for 700+ service partners with automated claims and end-to-end visibility.

Learn More →
🛒

CNC Manufacturer

B2B portal and commerce platform enabling 40% of parts sales online. Automated repair workflow for rebuild processes, improving operational efficiency and customer access.

Learn More →
⚙️

Heavy Equipment Manufacturer

Comprehensive aftersales solution for Chinese machinery manufacturer, including dealership network with field service, warranty automation and shop repair management.

Learn More →
🏗️

Construction Machinery OEM

Modern dealer solution for visit planning, contract management, field and shop repairs, warranty claims, and service letter management, streamlining dealer network operations.

Learn More →
✅

HVAC OEM (700+ Dealers)

Automated claim submission and approval for a 700+ dealer network, improving efficiency and reducing processing time for warranty and service claims.

Learn More →
⛏️

Mining Equipment Manufacturer

Rapid quoting for 1000+ items and structured work order management, reducing downtime by 90% with predictive maintenance and 24/7 support.

Learn More →
⚡

Electric Turbine Maintenance

Quick quoting and repair management for onsite and shop services, enhancing operational efficiency with AI-driven service automation.

Learn More →
🧠 Enhanced by AI Technology
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Integration and Support

Built to Work with the Tools You Already Use

Easily connect to SAP, Salesforce, and other key systems for a unified approach to maintenance, customer management, and predictive insights.

  • Seamless integration
  • Regular software updates
  • 24/7 customer support
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Get a Free Demo and Consultation

See our AI-driven solutions in action! Our demo shows how you can automate, streamline, and enhance your service management.

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No commitment required

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Transforming Service Excellence Together

About us

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Contact

Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  +91 824 936 0885

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