Warranty Claims Automation with AI
AI-powered claims, validation, claim settlement, and supplier claims
Learn MoreWhat We Do
- Automated Warranty & Claims Management for Your Customers, Dealers, & Partners
- Optimize Inventory levels for Service teams and Partners.
- Maintenance & Service Contract Configurator
- Real-time support and automation for warranty and service requests.
- Enable customers to order parts and services online with a self-service portal.
- Streamline shop repair workflows, track job progress, and manage technician assignments, spare parts, and more.
The complete solution for Manufacturers and Service Teams
Streamline your parts ordering process with our AI-powered platform. Reduce errors, improve efficiency, and enhance customer satisfaction.
Empower customers with 24/7 access to information and support.
Tailor service packages and promotions to individual customer needs.
Simplify claims processing, reduce costs, and improve customer satisfaction.
A unified platform for shop repair and field service, tailored for manufacturers and integrated with SAP.
Automate quoting and improve service sales with our CPQ tool for maintenance, repair and contracts...
Increase online parts and service sales, empower customers with self-service, and optimize inventory.
Optimize field service, streamline workshop repairs, and manage warranty claims for dealers and manufacturers.
Streamline claims processing, enhance partner relationships, and improve product support.
Improve warranty management and service contract renewals.
We help manufacturers ensure compliance, optimize service delivery, and improve patient outcomes.
AI-powered claims, CPQ, insights, seamless repair workflows, analytics, and e-commerce. Experience the future of comprehensive, unified after-sales.
Trusted Solution Built to Elevate Service Operations
4.6/5 (Rated by Early Adopters)
Discover how our intelligent after-sales solution transforms your business
AI-powered claims, validation, claim settlement, and supplier claims
Learn MoreCommerce + service request + warranty access for customers & partners
Learn MoreActionable analytics, claim patterns, failure trends, margin optimization
Learn MoreBuilt for After-Sales Excellence — Without the Enterprise Overhead
We're not generic field service software. We're built specifically for OEMs, dealers, and industrial service providers with complex after-sales needs — warranty, parts, contracts, and repairs.
Our platform reflects real-world workflows: Warranty tiers, claims, inspections, ERP-driven recovery, and more.
Your ERP investment is safe. ServiceCPQ plugs in where ERPs fall short:
We integrate:
Enterprise platforms require orchestration across teams, licenses, and IT support. With ServiceCPQ:
You go live faster. No ABAP needed. No Salesforce devs. Just your domain, our product, and a working solution.
Built to start small. Scale with confidence. Pay for what you use.
Some prospects ask: Can a small team support us reliably?
Yes — because we're not just a vendor. We're your specialized after-sales partner.
You get enterprise-grade service with startup agility.
Whether you're a $100M HVAC OEM or a $3B machinery giant — your after-sales deserves modern tools that deliver.
Founder, Servicecpq
"With over a decade of experience at leading companies like SAP, eBay, and Caterpillar, I've built Servicecpq to solve real-world challenges in aftersales management."
Choose the plan that works best for your business needs
For organizations with 100+ users
All plans include our core platform features. Need a custom solution?
Schedule a ConsultationDiscover how our platform transforms after-sales service with AI-powered automation and intelligent workflows.
Streamline warranty processing from partner intake to AI validation, fraud detection, approval, and SAP-based cost recovery — all in one platform.
Generate service quotes instantly using guided flows or free text. Configure job hours, parts, and bundled maintenance packs — powered by AI.
Turn predictive maintenance alerts into automated claims, parts orders, or service contract extensions — reducing unplanned downtime.
Offer a unified portal for dealers, service partners, and end customers to log claims, request service, track orders, and buy parts — all under one login.
Automate workshop repair journeys with role-based task flows across engineering, logistics, cleaning, inspection, billing, and delivery.
Unlock insights from warranty data, failure codes, service histories, and dealer performance to improve reliability and optimize inventory.
Move from reactive to proactive service with the power of data. Our after-sales data hub provides the predictive insights and actionable intelligence to anticipate customer needs and prevent problems before they occur.
Transform after-sales service with our AI-powered platform. Empowering manufacturers, dealers, and partners to optimize warranties, streamline operations, and personalize experiences for increased efficiency and revenue.
Designed to simplify and optimize service operations for manufacturers, partners, and service providers in one unified platform.
Easily configurable to fit your unique workflows, enabling a seamless transition and quicker deployment.
Leverage AI-driven analytics and automation to make informed decisions, streamline processes, and enhance productivity.
Empowering Manufacturers, Partners, and Dealers. AI-powered solutions designed to optimize the entire aftersales journey.
Automate warranty claims, reduce processing time, and gain valuable insights with AI-powered automation using ChatGPT, warranty analytics, and NLP.
Intelligent chatbot for claim initiation and processing. Extract key information from claim documents automatically.
Gain insights into warranty trends and identify areas for improvement. Identify potentially fraudulent claims using AI algorithms.
Streamline claims processing for manufacturers and dealers. Track the progress of claims in real-time.
Automate the process of recovering costs from suppliers.
Create personalized B2B portals and offer a seamless self-service and online ordering experience for your business customers.
Equipment lookup, Usage tracking, Access to product resources such as product videos, documentation, and FAQs for self-help and 24/7 parts and service Ordering anytime, anywhere.
Allow customers to manage their accounts and users. Provide customers with real-time order tracking and management tools.
Customers find recommendations relevant to the customer's purchased models. AI algorithms analyze equipment usage and suggest timely maintenance, repairs, and upgrades. Automatically recommend relevant parts and components based on the customer's equipment and service history.
Seamless integration with your ERP for streamlined order processing, and inventory allocation, shipment and delivery tracking.
Streamline repair workflows, improve technician efficiency, and enhance customer satisfaction with AI-driven repair management.
Efficiently manage incoming service requests, including details about products, components, and customer information. Streamline the creation, tracking, and completion of repair orders, with integrated billing and invoicing.
Tools to aid in accurate diagnosis and generating detailed repair estimates, including parts, labor, consumables, and miscellaneous costs.
Manage the entire repair process, from parts ordering and inventory tracking to technician assignment and job completion. Optimize technician scheduling and dispatch based on availability and skill set.
Gain insights into repair performance and identify areas for improvement.
Empower your sales team with AI-driven service configuration, accurate pricing, and rapid quote generation.
Configure services, maintenance solutions, repair options and parts agreements in a guided way
Enhance your ERP pricing with AI. Real-time parts and service pricing based on equipment usage, life of equipment, nature of breakdown, and market conditions.
Generate quotes quickly by describing the needed spare parts, services, repairs, or maintenance in natural language. Use a step-by-step guided process to configure complex quotes with various options and dependencies.
Tailor the CPQ process to your specific business needs. Integrate with your CRM Opportunity Management or ERP Service Order Management.
Serving HVAC, Heavy Equipment, Medical Tech, CNC Machinery, Electrical Machinery, and Solar Panel Manufacturers.
Manage warranty claims submitted by partners, empower end customers to purchase products and services directly, enable in-house teams to design service offerings and generate quotes, track inventory effectively, and utilize analytics to enhance service efficiency.
Use comprehensive portals to provide fast, accurate service responses and streamline claims management.
Access quick order management, AI support, and streamlined claims workflows for efficient service delivery.
We are partnering with leading HVAC manufacturers to implement our warranty solution, streamlining claims management for over 1,000 service partners handling warranty support.
The solution increases warranty claim success rate by 40% and reduces turnaround time by 60%.
We are partnering with a large CNC manufacturer to equip its top 20% of customers with our B2B commerce solution, enabling them to manage their machines and conveniently purchase parts and service packs.
The solution facilitates 40% of parts sales through online channels, reducing order turnaround time by 40%.
We are partnering with a large construction machinery manufacturer to help them manage their workshop repair and comprehensive warranty and dealer claims management.
The solution cuts quoting and ordering time for over 1,000 items from several days to less than an hour.
Easily connect to SAP, Salesforce, and other key systems for a unified approach to maintenance, customer management, and predictive insights.
See our AI-driven solutions in action! Our demo shows how you can automate, streamline, and enhance your service management.
No commitment required
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