Resource Center | Service Operating Models | ServiceCPQ
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Discover insights, tools, and strategies to transform your service operating models for the future.

Playbooks & Use Cases

In-depth operational guides for warranty management across equipment types. Download free or read online.

Capital Equipment · Mining & Industrial
End-to-End Warranty Management for Capital Equipment OEMs
Complete 11-stage warranty lifecycle — from setup and coverage configuration to NLP claim intake, AI fraud detection, supplier recovery, fault analysis, case management, and remanufacturing.
Warranty Setup Coverage Engine NLP Intake Decision Engine Fraud Detection Supplier Recovery Fault Analysis Remanufacturing
$2M+
Avg. annual leakage
8.4×
Typical Year 1 ROI
68%
Faster resolution
Free download · Work email required · No sales calls
Medical · Welding · Compressor · Compact Equipment
Warranty Management for Compact Equipment OEMs
High-volume, dealer-centric warranty operations — feed-based claim intake, structured dealer portal, replacement authorisation, auto-settlement, and dealer performance analytics. Fast to deploy, simple to operate.
Feed-Based Intake Dealer Portal Replacement Auth Auto-Settlement Dealer Analytics
85%
Claims auto-settled
72h
Avg. settlement
4.5×
Year 1 ROI
Free download · Work email required · No sales calls

More playbooks in production

MARC Contract Management Dealer Performance & CPQ Aftermarket Pricing Intelligence Service Contract Lifecycle

All Resources

Browse our complete collection of tools, guides, and insights to help transform your service strategy.

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Quick Reads

Short, actionable insights on service sales transformation and operating models for manufacturers.

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Ebooks

Comprehensive guides and in-depth analysis on service strategy and implementation.

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FAQ

Find answers to commonly asked questions about our solutions and service strategies.

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Service and Support

Access technical documentation, implementation guides, and customer support resources.

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Our Pricing

Choose the plan that best fits your business needs and transformation goals.

STARTER

$69
/ Monthly
  • Repair & parts
  • Service pricing
  • Templates & quotes
  • Basic support
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MOMENTUM

$129
/ Monthly
  • Growth, plus
  • Solution builder
  • Commerce
  • Custom integrations
  • Dedicated support
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