5 Reasons to Choose Servicecpq

Our confidence in these reasons is based on insights from analysts, customers, industry experts, power users, and our own experience. However, there may be more reasons to consider.

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How is it different?

Servicecpq, our SaaS based solution, gives you flexibility and all the tools to win in quoting & after-sales services. We created a powerful platform for CPQ & after-sales by combining AI, digital technologies, and analytics.

AI-Powered Decision Making

Make quick decisions while doing service delivery with help of AI

Unified Platform

Get all the data and processes related to after-sales at one place.

Generate a Product Quote or a Service Offer Quickly

Looking for a way to optimize your offer process and get accurate pricing every time? Our template-based solution is here to help! With our innovative approach, you can significantly reduce offer time while ensuring consistent and reliable pricing.

AI-Powered Pricing Insights

Make quick pricing and discount decisions while doing preparing a service quote

Customised to Service

The module is customised for integrated product quoting with after-sales service businesses, you don't need to spend money on additional customisation

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Product Feature

AI Automation for After-Sales

Our platform is built to empower businesses with cutting-edge tools that simplify service operations, drive efficiency, and boost profitability. Explore our powerful features designed for every stage of your service, sales, and operational workflows.

CPQ Automation (Configure, Price, Quote)

Generate precise and optimized quotes for products, spare parts, labor, consumables, and services in minutes using AI-powered tools.

Lean Inventory Management

Optimize inventory management with real-time tracking, stock replenishment alerts, and predictive analytics, apt for service teams and small service organisations.

Generative AI for Business Operations

Automate repetitive tasks, generate accurate reports, and provide instant answers with AI-driven assistant tools.

AI-Driven Service Recommendations

Leverage purpose-built AI to recommend optimal service options, from maintenance plans to repair tasks, improving efficiency and customer satisfaction.

E-Commerce and Digital Commerce Portal

Simplify online transactions with an intuitive platform for catalog management, spare parts ordering, and seamless customer self-service.

Warranty and Claims Management

Automate warranty and claims processes to ensure faster resolutions, improved tracking, and reduced administrative overhead.

Simplify service operations for your field engineers, sales teams, and product support.

Quote Management

Generate quotes for parts, engineer hours, consumables, and services quickly with job segmentation.

Parts & Price Enquiry

Search for parts, check prices, and inventory availability in real-time. Find alternate and substitute parts.

Lead Creation

Manage service leads and assign them to the right teams efficiently.

Part List & Inspection

In-built application to do inspection, find missing and required parts, create proposal and send for approval

Warranty Management

Manage warranty requests and claims.

Repair at Workshop

An end-to-end agent platform for your service center or large workshops, suitable for heavy and industrial machinery

Optimize inventory operations for service teams and warehouses, integrate with SAP.

Inventory Visibility

Track and monitor inventory levels in real time.

Parts Allocation

Allocate parts to specific orders seamlessly.

Goods Receipt

Record incoming parts and materials with ease.

Procurement

Raise purchase requests (PR) and purchase orders (PO) on demand.

Stock Transfers

Raise stock transfer orders (STOs) for efficient inter-location movement.

Supplier Management

Manage your suppliers, their products, warranty claims, and history

Transform Aftersales

Empower customers to independently manage their purchases and service needs.

Bill of Materials (BOM)

Enable customers to configure products they want, find and order the correct parts they need.

Technical Documentation & Videos

Provide instant access to manuals and product videos.

Warranty & Self-Service

Let customers view warranty details and request claims or warranty extensions.

Product, Parts and Service Purchase

Facilitate buying of products, parts and services directly from the platform.

Parts Returns

Manage returns seamlessly with automated workflows.

Secured Payment

Use payment gateway of your choice for eCommerce transaction

Let's see how we help you win in Services & Quoting

Transform your service organisation across all channels. Never lose an opportunity.

#1. Quoting With Servicecpq

You get in-built integrated quoting tool with service-based features and functionalities required by your service teams to design and configure services and solutions

#2. Service Sales With Servicecpq

You get an embedded AI engine to help you with service opportunities. The AI engine also assists in price recommendation and product recommendation

#3. Pricing With Servicecpq

You use flexible pricing methods including AI-driven pricing insights

#4. CPQ With Servicecpq

Product and solution experts have access to tools that enable them to code their knowledge as variants, configuration scenarios, service inventories, which are then made available to the entire organization.

#5. Opportunities With Servicecpq

Salespeople get clear insights on Installed Base and service opportunities

#1. Without Servicecpq

Service design and estimation are usually carried out in Word or Excel-based systems.

#2. Without Servicecpq

The service offering is usually reactive and begins with a work order.

#3. Without Servicecpq

Pricing is often ad-hoc or based on time and material.

#4. Without Servicecpq

There are only a few experts who possess the required product and system knowledge.

#5. Without Servicecpq

Salespeople often face difficulties in gaining insights into service opportunities.

What Sets Us Apart?

 We understand that ERPs and CRMs are better suited for product businesses, which is why we've created a distinct strategy for integrated solutions & service-based business.

The future

China is building a 3-D-printed dam. In the dam printing business, they say they would automate the process of delivering goods to the location, and from there, the pavers and rollers would automatically build the layers. Imagine how it would affect an equipment manufacturer's service offering. We at Servicecpq understand the future. Hence we have developed the solution keeping future scenarios in mind.

Let's help you grow your service business

Let's get down to it with a free, no-obligation review from one of our experts. Schedule a time that suits you to speak with a member of our team. Complete the form to choose a date and time that works for you.

+91 824 936 0885
ashok@auxentios.com