- Platform
PLATFORM
Core product and technology foundation.
- Product Overview See how ServiceCPQ transforms aftersales operations for manufacturers and service teams.
- All Features Explore our full feature set — from claims to commerce to contracts.
- How it Works Discover what's new — product improvements and feature launches.
- Why choose Servicecpq 5 reasons to choose Servicecpq for your CPQ & Aftersales requirements.
CPQ SOLUTIONS
Configure, price, and quote with precision.
- CPQ Solution Enable customers to configure and purchase complex products online.
- Aftermarket Sales Software Streamline aftermarket parts and service configuration.
- Industrial Equipment CPQ Configure, price, and quote simpler to complex heavy machinery with all options and accessories powered by AI.
- Excavation + Heavy Equipment CPQ Configure, price, and quote simpler to complex heavy machinery with all options and accessories powered by AI.
Configure service packages and maintenance contracts with ease.AFTER-SALES SOLUTIONS
Complete service lifecycle management.
- Warranty Automation Automate claim validation, reduce fraud, and track resolution timelines.
- Service Parts Management Keep the right stock levels for service, with part kits, returns, and transfers.
- Service Plans & Contract Build, sell, and manage preventive maintenance and full-service plans.
- Repair, Rebuild, & Overhaul Manage inspection, job cards, and repair workflows across your shop floor.
- Parts & Service Pricing Stop pricing guesswork. Use should-cost intelligence for all service and parts pricing.
AI SOLUTIONS
Intelligent automation for modern business.
- ServicecpqAI New Our advanced AI platform that powers intelligent service automation across your entire business.
- AI Assistant Let your team work faster with real-time support from our built-in AI helper.
- Commercial Engine AI-powered pricing and commercial optimization for maximum profitability.
- Product Overview
- Solutions
Transform Aftersales with AI
Modernizing Service for Manufacturers.
Built on ExpertiseWhy Our Approach MattersDrive Business Outcomes Column Drive Business Outcomes
Customer EngagementService ProfitabilityEcommerce + CPQ Revenue GrowthEnhance Operational Efficiency Column Enhance Operational Efficiency
Agentic Repair AutomationPartner & Dealer EnablementWarranty & Claims - Industries & Use Cases
Industry Solutions & Real-World Use Cases
Discover how Servicecpq transforms aftersales for leading manufacturers across diverse sectors.
Tailored Solution for Manufacturers- Servicecpq delivers tailored, AI-powered solutions for the unique challenges of every manufacturing vertical.
Why Servicecpq?Tailored solutions by manufacturing sector.
- Industrial Equipment CPQ, integrated customer self-service with warranty & repair, and contracts solution.
- Partner & Dealer Solutions AI driven service cpq & service parts management solution for mining & construction equipment, industrial machinery & components,& heavy machinery dealers & partners.
- Medical Equipment CPQ for medical equipment and their distributors + aftersales and warranty solution.
- HVAC, Compressors & Pumps Streamline CPQ, service partner claims, warranty tracking, and parts support.
- Heavy Equipment & Mining Optimize CPQ, Service Parts management, workshop overhaul, and Repair Automation.
- Pricing
- Contact us
AI-Powered for Configure-to-Order, Make-to-Order, & Make-to-Measure CPQ
From Configure-to-Order complexity to Make-to-Measure precision—one unified platform handles equipment configuration, distributor networks, service contracts, and warranty automation across your entire manufacturing sales ecosystem.

Built for Every Manufacturing Scenario
Whether you configure from standard options, manufacture custom designs, or engineer bespoke solutions—our platform adapts to your exact manufacturing complexity with AI-powered intelligence.
CTO
Configure-to-Order
Standardized Products, Flexible Options
Perfect for manufacturers with extensive catalogs of pre-engineered options. Customers select from validated configurations, ensuring fast quotes with zero engineering review.
- Pre-validated product configurations with compatibility rules
- Instant pricing and lead time calculations
- Automated BOM generation and order processing
- Self-service customer portals with guided selling
- Real-time inventory and capacity checking
MTO
Make-to-Order
Custom Configurations, Standard Components
Ideal for manufacturers building unique products from standard components. Combines pre-engineered modules with custom selection logic for semi-custom manufacturing.
- Engineering rule validation with constraint solvers
- Dynamic pricing based on component selection
- Approval workflows for non-standard configurations
- CAD integration for technical drawings
- Multi-level BOM with variant management
MTM
Make-to-Measure
Fully Engineered Solutions
For manufacturers delivering fully engineered, customer-specific solutions. AI-powered design validation, engineering collaboration, and complex pricing for bespoke manufacturing.
- Parametric design with AI-powered feasibility checking
- Engineering collaboration workflows with approvals
- Complex cost estimation with supplier integration
- PLM integration for design specifications
- Project-based quoting with milestone pricing
Real-World Success Stories
From precision industrial equipment to complex machinery—see how manufacturers across diverse industries are transforming their sales operations with our AI-powered CPQ platform.

MTO + CTO
Industrial Equipment Manufacturing
Industrial Silencer Systems
Complex acoustic engineering meets intelligent configuration. Our platform handles performance calculations, material selection, and compliance validation for industrial noise control systems.
- Acoustic performance calculations integrated into CPQ
- Material compatibility rules for extreme environments
- Regulatory compliance validation (OSHA, EPA standards)
- Custom CAD drawing generation for each configuration
- Multi-stage approval for engineered solutions
70%
Faster Engineering
90%
Fewer Errors
$2.5M
Annual Savings

CTO
Retail & Commercial Equipment
Commercial Retail Equipment
Enable retail equipment dealers to self-configure shelving, displays, and fixtures with brand compliance, space planning, and instant pricing—no manufacturer involvement needed.
- 3D space planning visualization integrated
- Brand compliance rules automatically enforced
- Volume-based dealer pricing tiers
- Installation planning with labor estimates
- Integration with dealer ordering systems
200+
Active Dealers
85%
Self-Service Rate
50%
Faster Quotes

MTM + MTO
Medical Equipment Manufacturing
Surgical Equipment Kits
Configure procedure-specific surgical kits with medical device compliance, sterilization specifications, and regulatory documentation—all automated through intelligent workflows.
- FDA compliance validation built into configuration
- Sterilization compatibility checking
- Automated regulatory documentation generation
- Hospital-specific kit customization
- Service contract integration for maintenance
100%
Compliance Rate
60%
Time Reduction
35%
Service Revenue ↑

MTO
Heavy Equipment Manufacturing
Excavation Equipment
Complex hydraulic systems, attachment compatibility, and application-specific configurations powered by AI validation. Includes integrated service contract quoting and warranty management.
- Hydraulic system calculations and validation
- Attachment compatibility matrix (1000+ combinations)
- Application-based configuration recommendations
- Service contract bundling with equipment sales
- Parts forecasting for warranty management
45%
Service Attach ↑
80%
Config Accuracy
$4M
Revenue Increase
Advanced AI Capabilities Beyond CPQ
Our AI engine doesn't just configure products—it intelligently optimizes your entire sales ecosystem with machine learning, natural language processing, and advanced optimization algorithms.
AI-Powered Supplier Matching
Machine learning algorithms analyze your specifications and automatically match with qualified suppliers based on capabilities, capacity, quality ratings, and historical performance. Reduces supplier sourcing time by 75%.
Intelligent Quote Matching
NLP-powered quote analysis compares incoming RFQs against historical quotes, identifying similar configurations and pricing patterns. Automatically suggests optimal pricing based on past wins, competitive intelligence, and market conditions.
Advanced Constraint Solver
Proprietary constraint satisfaction algorithms handle complex engineering rules, multi-dimensional dependencies, and manufacturing limitations. Validates configurations in real-time against 10,000+ rules without performance degradation.
Dynamic Price Recommendation
ML models continuously learn from closed deals, competitor pricing, and market dynamics to recommend optimal pricing strategies. Balances margin targets with win probability, adjusting for customer segment, deal size, and competitive landscape.
Automated Catalog Creation
NLP models extract product specifications, variants, and configurations from engineering documents, PDFs, and CAD files. Automatically generates searchable catalogs with attributes, relationships, and pricing—reducing catalog management effort by 80%.
Predictive Analytics Engine
Forecasts quote-to-order conversion probability, service contract renewal likelihood, and warranty claim patterns. Enables proactive sales strategies and resource planning based on AI-driven insights from historical data patterns.
Comprehensive Manufacturing Sales Platform
Beyond equipment CPQ—our unified platform connects your entire sales ecosystem from product configuration through distributor networks to service contracts and warranty management.

Equipment CPQ
Configure complex machinery with engineering-grade precision. Handle thousands of components, compliance requirements, and technical specifications.
View Equipment CPQ
Distributor CPQ
Empower your channel partners with intelligent quoting tools. Maintain pricing control while enabling distributor independence.
View Distributor CPQ
B2B Commerce CPQ
Enable customers to configure and quote equipment 24/7 through branded self-service portals with real-time pricing.
View B2B Commerce CPQPartnership-Driven Implementation Approach
We don't just sell software—we partner with manufacturing leaders to build AI-powered CPQ solutions that handle your unique complexity. Our proven approach ensures seamless integration with your existing systems and processes.
Discovery
Deep dive into your current sales processes, system integrations, and manufacturing complexity. We map your entire quote-to-cash workflow and identify automation opportunities.
Build
Collaborate directly with our engineering team to build your custom CPQ platform. Real-time feedback loops ensure the solution fits your exact manufacturing requirements.
Launch + Iterate
Seamless rollout across your sales teams, distributors, and customer portals. Continuous optimization based on user feedback and performance metrics.
Industry-Specific CPQ Solutions
Our comprehensive platform transforms how manufacturers and distributors handle complex sales processes across diverse industries. From million-dollar production lines to service contracts, we provide the tools to configure, price, and quote with precision.
Heavy Equipment Solution
Complex Machinery Configuration & After-Sales Optimization
Handle the most sophisticated product configurations in manufacturing with engineering integration & service-add-ons, compliance automation, and technical validation. Integrate after-sales support at the time of equipment sale.
Key Capabilities
- Engineering Integration: Pull specifications directly from PLM and CAD systems
- Compliance Automation: Ensure configurations meet safety and regulatory standards
- Technical Validation: Prevent invalid combinations that could cause performance issues
- Multi-Language Support: Generate quotes in local languages with regional specifications
HVAC, Compressors, & Pumps
Manufacturer & Distributor CPQ with Warranty and Repair Automation
Enable your dealer network to quote independently while maintaining control with partner portals, dynamic pricing, and approval workflows.
Key Capabilities
- Partner Portals: Self-service configuration with guided selling tools
- Dynamic Pricing: Real-time partner margins based on volume, territory, and performance
- Approval Workflows: Automatic approvals for standard deals, escalation for exceptions
- Co-op Integration: Seamless connection to partner incentive and rebate programs
Medical Equipment Manufacturers & Distributors
CPQ & Warranty Automation
Transform service from cost center to profit driver with predictive quoting, parts integration, and warranty automation.
Key Capabilities
- Predictive Quoting: Configuration template to enable your distributors quote products and services confidently
- CPQ Integration: Our AI-Guided configurator for your sales reps to configure, price, and quote complex products instantly
- Warranty Automation: Seamless warranty claim processing and coverage validation
- Contract Renewals: Proactive service contract generation and renewal management
Industrial Machinery
CPQ + Contract & Self-Service
Streamline complex CPQ, service contract sales with SLA configuration, multi-year pricing, and parts planning capabilities.
Key Capabilities
- SLA Configuration: Build custom service level agreements with performance metrics
- Multi-Year Pricing: Handle escalations, volume discounts, and renewal terms
- Parts Planning: Plan service capacity and parts availability
- Compliance Tracking: Ensure contracts meet regulatory and safety requirements
Industrial Service Providers
Service CPQ, Integrated Repair & Parts Quoting, Equipment Modernization
We enable industrial service providers to configure, price, and quote maintenance and repair options quickly. Our Agentic Repair solution for repair, rebuild, and overhaul program enables to reduce service delivery time, improve parts ordering, and eliminate billing disputes and scope creep.
Key Capabilities
- Service CPQ: Cloud based CPQ for service excellence
- AI-guided Repair Quoting: Create integrated parts and service quote with 1000s of line items quickly with help of AI
- ERP Synchronization: Real-time inventory, pricing, and order processing
- Mobile Optimization: Quote on-site with tablet and mobile interfaces
Frequently Asked Questions Manufacturing CPQ
Have questions about manufacturing CPQ? Find answers to the most common questions from equipment manufacturers and learn how our platform solves complex industrial sales challenges.
Partnership-first collaboration from day one. You'll work directly with our engineering team through a structured 12-month innovation program. Expect weekly development updates, monthly strategy reviews, and direct influence over the product roadmap. Unlike traditional vendor relationships, you become our co-innovation partner with exclusive early access to cutting-edge CPQ technology.
We typically see 3-6 month pilots followed by full deployment across sales teams and distributor networks. Your partnership includes significant cost savings (60-80% below future commercial rates), priority technical support, and ongoing feature development based on your specific manufacturing requirements.
We typically see 3-6 month pilots followed by full deployment across sales teams and distributor networks. Your partnership includes significant cost savings (60-80% below future commercial rates), priority technical support, and ongoing feature development based on your specific manufacturing requirements.
Our platform is architected specifically to handle the full spectrum of manufacturing complexity—from Configure-to-Order simplicity through Make-to-Measure engineering.
For CTO (Configure-to-Order): We provide pre-validated configurations with instant pricing, compatibility rules, and self-service portals. Perfect for manufacturers with extensive option catalogs who need fast, error-free quotes.
For MTO (Make-to-Order): Our constraint solver validates custom configurations against engineering rules in real-time. Dynamic pricing adjusts based on component selection, with approval workflows for non-standard configs. Integrates with CAD systems for technical drawings.
For MTM (Make-to-Measure): Advanced parametric design validation with AI-powered feasibility checking. Engineering collaboration workflows, complex cost estimation with supplier integration, and project-based quoting with milestone pricing.
Most manufacturers operate across multiple scenarios—our platform seamlessly handles the complexity without requiring different systems for different product lines.
For CTO (Configure-to-Order): We provide pre-validated configurations with instant pricing, compatibility rules, and self-service portals. Perfect for manufacturers with extensive option catalogs who need fast, error-free quotes.
For MTO (Make-to-Order): Our constraint solver validates custom configurations against engineering rules in real-time. Dynamic pricing adjusts based on component selection, with approval workflows for non-standard configs. Integrates with CAD systems for technical drawings.
For MTM (Make-to-Measure): Advanced parametric design validation with AI-powered feasibility checking. Engineering collaboration workflows, complex cost estimation with supplier integration, and project-based quoting with milestone pricing.
Most manufacturers operate across multiple scenarios—our platform seamlessly handles the complexity without requiring different systems for different product lines.
Unlike generic CPQ tools, we built our platform specifically for manufacturing complexity. Our AI engine understands engineering constraints, regulatory requirements, and multi-component dependencies that break simpler systems.
Key capabilities include engineering validation with real-time constraint checking against PLM data, regulatory compliance with automatic validation for safety and environmental standards, multi-level BOMs that handle complex assemblies with thousands of components, technical documentation with auto-generation of specifications and compliance reports, and seamless change management when engineering specifications update.
Our system integrates directly with CAD, PLM, and engineering systems to ensure configurations are always manufacturable and compliant.
Key capabilities include engineering validation with real-time constraint checking against PLM data, regulatory compliance with automatic validation for safety and environmental standards, multi-level BOMs that handle complex assemblies with thousands of components, technical documentation with auto-generation of specifications and compliance reports, and seamless change management when engineering specifications update.
Our system integrates directly with CAD, PLM, and engineering systems to ensure configurations are always manufacturable and compliant.
Absolutely. Deep system integration is core to our manufacturing focus. We've built native connectors for major enterprise systems and can develop custom integrations for specialized manufacturing software.
Standard integrations include ERP Systems like SAP and CRM Solutions like Salesforce. Integration benefits include real-time pricing and inventory data, automatic product specification updates, seamless order handoffs to production, and unified customer data across all systems.
Custom integration development is included in our partnership program.
Standard integrations include ERP Systems like SAP and CRM Solutions like Salesforce. Integration benefits include real-time pricing and inventory data, automatic product specification updates, seamless order handoffs to production, and unified customer data across all systems.
Custom integration development is included in our partnership program.
We go far beyond basic CPQ with production-grade AI capabilities that deliver measurable results:
AI-Powered Supplier Matching: Machine learning algorithms automatically match specifications with qualified suppliers based on capabilities, capacity, quality ratings, and historical performance—reducing supplier sourcing time by 75%.
Intelligent Quote Matching: NLP-powered quote analysis compares incoming RFQs against historical quotes, identifying similar configurations and pricing patterns. Automatically suggests optimal pricing based on past wins and market conditions.
Advanced Constraint Solver: Proprietary constraint satisfaction algorithms handle complex engineering rules and multi-dimensional dependencies. Validates configurations in real-time against 10,000+ rules without performance degradation.
Dynamic Price Recommendation: ML models continuously learn from closed deals, competitor pricing, and market dynamics to recommend optimal pricing strategies. Balances margin targets with win probability.
Automated Catalog Creation: NLP models extract product specifications from engineering documents, PDFs, and CAD files—automatically generating searchable catalogs and reducing catalog management effort by 80%.
AI-Powered Supplier Matching: Machine learning algorithms automatically match specifications with qualified suppliers based on capabilities, capacity, quality ratings, and historical performance—reducing supplier sourcing time by 75%.
Intelligent Quote Matching: NLP-powered quote analysis compares incoming RFQs against historical quotes, identifying similar configurations and pricing patterns. Automatically suggests optimal pricing based on past wins and market conditions.
Advanced Constraint Solver: Proprietary constraint satisfaction algorithms handle complex engineering rules and multi-dimensional dependencies. Validates configurations in real-time against 10,000+ rules without performance degradation.
Dynamic Price Recommendation: ML models continuously learn from closed deals, competitor pricing, and market dynamics to recommend optimal pricing strategies. Balances margin targets with win probability.
Automated Catalog Creation: NLP models extract product specifications from engineering documents, PDFs, and CAD files—automatically generating searchable catalogs and reducing catalog management effort by 80%.
Investment varies based on scope, but partnership pricing is 60-80% below future commercial rates. We structure partnerships to deliver immediate value while sharing the innovation risk and rewards.
Partnership investment factors include number of product lines and complexity of configurations, required system integrations and custom development, number of sales users, distributors, and customer portals, and advanced features like AI optimization and predictive analytics.
Typical partnership ranges: Small manufacturers (1-50 users): $75K-150K annually, Mid-size manufacturers (50-200 users): $150K-350K annually, Enterprise manufacturers (200+ users): $350K-750K annually.
Partnership benefits include 60-80% savings vs. future commercial pricing, no implementation fees or professional services charges, included custom development and system integrations, direct access to engineering team and product roadmap, and quarterly business reviews and optimization support.
ROI typically achieved in 6-8 months through increased sales efficiency, improved pricing accuracy, and expanded service revenue capture.
Partnership investment factors include number of product lines and complexity of configurations, required system integrations and custom development, number of sales users, distributors, and customer portals, and advanced features like AI optimization and predictive analytics.
Typical partnership ranges: Small manufacturers (1-50 users): $75K-150K annually, Mid-size manufacturers (50-200 users): $150K-350K annually, Enterprise manufacturers (200+ users): $350K-750K annually.
Partnership benefits include 60-80% savings vs. future commercial pricing, no implementation fees or professional services charges, included custom development and system integrations, direct access to engineering team and product roadmap, and quarterly business reviews and optimization support.
ROI typically achieved in 6-8 months through increased sales efficiency, improved pricing accuracy, and expanded service revenue capture.
Your Manufacturing CPQ Partnership Starts Here
Join our exclusive innovation program. We'll analyze your sales complexity, customize solutions for you, and build the CPQ platform that gives you competitive advantage.
Whether you're handling CTO simplicity, MTO complexity, or MTM engineering—our platform adapts to your exact manufacturing scenario with AI-powered intelligence.


