AI Assistant - Hero Section

Your After-Sales Assistant — Powered by AI

Let your team file claims, generate quotes, and recommend parts using natural language, structured prompts, or uploaded reports.

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AI Assistant
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I've generated a quote for the hydraulic pump repair using part #X1234:

  • Part #X1234 - Hydraulic Pump Assembly - $1,250.00
  • Labor (4 hours @ $95/hr) - $380.00
  • Testing & Calibration - $175.00

Total Quote: $1,805.00

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Watch AI in Action

Experience After-Sales AI Assistant

See how our AI Assistant streamlines after-sales processes, from generating quotes to filing warranty claims and recommending parts — all through natural language interaction.

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The Assistant That Speaks Aftermarket

Forget spreadsheets, fragmented tools, and clunky ERP screens. With ServiceCPQ’s AI Assistant, your teams can file claims, create quotes, track parts, and manage service requests using natural language or guided flows.

AI Assistant - Feature Tabs

Built for the Way Aftermarket Teams Work

Raise Warranty Claims with Just a Prompt

Streamline your warranty claim process with our AI assistant that understands service reports and automatically generates accurate claims.

  • Upload service reports
  • Use free text or guided flow
  • AI validates and drafts the claim
Warranty Claim #WC-2023-0542
Customer Information:
Acme Industrial Solutions
Contract: SLA-Premium-2023
Equipment:
Industrial Hydraulic System - Model HYD-8000
Serial: SN-29384756
Issue Description:
Hydraulic pump failure during normal operation. System showing pressure fluctuations before complete failure. No signs of external damage or fluid contamination.

Generate Quotes in Seconds

Create accurate quotes instantly based on part numbers, service descriptions, or customer requirements.

  • Automatic part lookup and pricing
  • Include labor estimates
  • Export to PDF or your CRM
Service Quote #SQ-2023-0128
Item Price
Hydraulic Pump Assembly (Part #X1234) $1,250.00
Labor (4 hours @ $95/hr) $380.00
Testing & Calibration $175.00
Total $1,805.00

Build Service Contracts Effortlessly

Create customized service contracts with the right terms and conditions based on equipment type and service level.

  • Template-based generation
  • Legal-approved clauses
  • Digital signature integration
Service Contract Builder
Contract Type:
Premium
Standard
Basic
Selected Clauses:
24/7 Emergency Support
Quarterly Preventive Maintenance
Parts & Labor Included

Smart Parts Recommendations

Get intelligent parts recommendations based on equipment models, symptoms, and service history.

  • Predictive part failure analysis
  • Compatible alternatives finder
  • Inventory availability check
Parts Recommendation
Based on symptoms:
Pressure fluctuations, unusual noise, overheating during operation
Recommended Parts:
Hydraulic Pump Assembly
Part #X1234 | 99% match
In Stock
Pressure Relief Valve
Part #V5678 | 85% match
In Stock
Hydraulic Filter Element
Part #F9012 | 72% match
2 Day Lead

Actionable Service Insights

Gain valuable insights from service data to improve product reliability and customer satisfaction.

  • Failure trend analysis
  • Service efficiency metrics
  • Customer satisfaction tracking
Service Performance Dashboard
Average Resolution Time
1.8 days
12% improvement
First-Time Fix Rate
87%
5% improvement
Common Failure Points:
Hydraulic Pump
65%
Control Valve
22%
Filter Element
13%
AI Assistant - Closing Section

Designed by After-Sales Experts. Built for Results.

From field service to repair shops and partner networks — our AI Assistant reduces manual effort, increases speed, and improves accuracy.

80%

Faster Quote Turnaround

50%

Fewer Claim Rejections

Uptime for Your Field Teams

Trusted by Manufacturers in HVAC, CNC, Electrical Machinery, and Heavy Machinery.