Service is new Sales, writes Accenture research.
Service is the New Sales: Why Accenture is Right & How to Adapt Your Strategy Strategic Transformation Service is the New Sales: Why Accenture is
- Products
PLATFORM
Core product and technology foundation.
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Product Overview
See how ServiceCPQ transforms aftersales operations for manufacturers and service teams.
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ServicecpqAI
New
Our advanced AI platform that powers intelligent service automation across your entire business.
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AI Assistant
Let your team work faster with real-time support from our built-in AI helper.
- All Features
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Product Configurator
Beta
Configure complex products and services with our intelligent recommendation engine.
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Latest Release
Discover what's new — product improvements and feature launches.
Explore our full feature set — from claims to commerce to contracts.CORE CAPABILITIES
Everything your service business needs to run smarter and faster.
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Warranty & Claims
Automate claim validation, reduce fraud, and track resolution timelines.
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Repair & Workshop
Manage inspection, job cards, and repair workflows across your shop floor.
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Parts & Inventory
Keep the right stock levels for service, with part kits, returns, and transfers.
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E-commerce & Self-Service
Enable customers and dealers to order parts, track claims, and request support online.
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Service Contracts
Build, sell, and manage preventive maintenance and full-service plans.
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CPQ Configurator
Configure, price, and quote service contracts, repairs, and AMCs with ease.
AI POWERED SOLUTIONS
Explore our SolutionAI Assistant
24/7 Support Bot
AI Assistant: Your Aftersales Co-Pilot. Get instant answers & guided actions: claims, quotes, orders, inventory.12:54 -
Product Overview
- Solutions
Transform Aftersales with AI
Modernizing Service for Manufacturers.
Built on ExpertiseWhy Our Approach MattersDrive Business Outcomes Column Drive Business Outcomes
Customer EngagementService ProfitabilityEnhance Operational Efficiency Column Enhance Operational Efficiency
Agentic Repair AutomationPartner & Dealer Enablement - Industries & Use Cases
Industry Solutions & Real-World Use Cases
Discover how Servicecpq transforms aftersales for leading manufacturers across diverse sectors.
Tailored Solution for Manufacturers- Servicecpq delivers tailored, AI-powered solutions for the unique challenges of every manufacturing vertical.
Why Servicecpq?Tailored solutions by manufacturing sector.
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CNC & Machine Tools
Offer part sales, repair quotes, and shop service for precision equipment.
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Electrical & Solar
Manage claims, warranty validations, and service contract renewals.
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Medical Equipment
Ensure compliance, track service calls, and manage spares for high-value assets.
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HVAC, Compressors & Pumps
Streamline service partner claims, warranty tracking, and parts support.
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Heavy Equipment
Optimize field repairs, workshop overhaul, and part availability for heavy equipment.
- Pricing
