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Service Contracts & Maintenance Plans - Intelligent Contract Management
Solutions → Service life-cycle Management

Intelligent service lifecycle management that optimize your maintenance operations

Transform your service delivery with AI-powered contract management, predictive maintenance scheduling, and automated billing systems that ensure optimal equipment performance and customer satisfaction.

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The smartest way to manage service contracts and maintenance plans

Whether you're creating new service agreements, optimizing existing maintenance schedules, or enhancing service delivery performance, our intelligent contract management platform is designed to help you succeed.

Service Contract Dashboard

Service Plan Builder

Create comprehensive service plans with customizable frequency, equipment coverage, contract terms, and pricing structures tailored to your specific business needs.

Service Templates & Parts Kits

Standardized service templates that define what, how, and when to perform maintenance tasks, integrated with intelligent parts kit management and inventory optimization.

Predictive Forecasting

AI-powered forecasting of parts requirements and service hours based on historical data, equipment usage patterns, and maintenance schedules for optimal resource planning.

Comprehensive contract life-cycle management & preventive maintenance requires more than software

At our core, we go beyond traditional contract management to focus on delivering measurable service outcomes. Our strategic approach guides you through every phase of your service contract lifecycle—from setup to optimization and continuous improvement—by leveraging:

  • Advanced pricing models with escalation management
  • Equipment coverage optimization and risk assessment
  • Flexible contract terms and renewal automation
  • Integrated billing and payment processing
  • Performance analytics and KPI tracking
  • Customer portal and self-service capabilities

Our goal is simple: to ensure your service contracts deliver the business results that matter most to your organization and your customers.

Contract Management Illustration
Contract Life-Cycle Management

AI-powered agents for service contract management

Intelligent agents that automate contract setup, monitoring, billing, and optimization for maximum profitability and customer satisfaction across your entire service contract portfolio.

Contract Management Interface

CPQ Agent

Configure, Price, & Quote Contracts, On acceptance automatically configures service contracts, validates equipment data, and establishes maintenance schedules based on manufacturer specifications and best practices.

Monitoring Agent

Continuously tracks contract performance, compliance metrics, and identifies optimization opportunities to maximize service delivery efficiency.

Billing Agent

Automates invoice generation, payment processing, handles contract renewals, and manages pricing escalations according to predefined terms.

Analytics Agent

Analyzes contract profitability, service performance metrics, and provides actionable recommendations for contract optimization and cost reduction.

Service Life-Cycle CPQ

AI-powered integrated service lifecycle management tools

Integrated service life-cycle management solution that helps you monetise your digital platform (predictive maintennace alerts to quote or claims), improve first time fix rates, automate warranty claims, and ensure optimal equipment uptime and operational efficiency.

Maintenance Planning Interface

Quote Solution

Intelligent CPQ optimizes service bundling, integrated service and parts templates, and resource allocation to maximize efficiency and minimize equipment downtime.

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Dynamic Pricing Solution

Maximize profit from your service buisness with Smart Pricing Agents for optimal bundles & dynamic discounts.

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Digital Alert Solution

Transform alerts into actionable results with your digital platform, such as claims, quotes, and service schedules.

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Repair Insights

Enhance first-time fix rates with our service insight engine for warranty and repair, linked to your maintenance history.

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Ready to revolutionize your service operations?

Transform your maintenance operations with intelligent contracts and maintenance plans that optimize performance, reduce costs, and enhance customer satisfaction through AI-powered automation.

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Service Lifecycle Management Software - Frequently Asked Questions

ServiceCPQ is the only complete SLM platform purpose-built for equipment manufacturers. Unlike generic service software, ServiceCPQ combine:
Predictive maintenance - AI-powered failure prediction based on equipment usage patterns and service history
Warranty claims automation - Automated eligibility checks, claims processing, and cost recovery for both standard and extended warranty programs
Dynamic service pricing - Real-time pricing that adjusts based on parts availability, labor costs, and service contracts
This integrated approach helps manufacturers increase first-time fix rates by 40% and reduce warranty spend by up to 30%—without managing multiple disconnected systems..


ServiceCPQ automatically validates warranty coverage in real-time when service quotes are created:
Equipment identification - Automatically pulls serial number, installation date, and service history from your installed base
Coverage verification - Checks against standard warranty terms, extended warranties, and service contracts
Eligibility determination - Instantly approves or flags claims based on coverage rules, failure codes, and maintenance compliance
Cost allocation - Routes costs to warranty reserves, customer billing, or goodwill based on coverage decisions
This eliminates manual warranty lookups, reduces claim disputes, and speeds up service quote approvals from days to minutes.

Service Lifecycle Management (SLM) manages the complete aftermarket service journey for industrial equipment—from initial sale through maintenance, repairs, warranties, and end-of-life:
Quote & Configure - Price complex service contracts, maintenance agreements, and repair quotes
Warranty Management - Track claims, automate eligibility, recover costs from suppliers
Predictive Maintenance - Prevent failures before they happen using AI and usage data
Parts & Inventory - Ensure right parts availability for first-time fixes
Service Pricing - Dynamic pricing based on contracts, equipment age, and service complexity
For equipment manufacturers, SLM drives higher service revenue, lower warranty costs, and better customer retention.

Service recommendation engines analyze customer machines, warranty status, service contracts, and usage patterns to proactively suggest maintenance, repairs, and services in customer or engineer portals, typically increasing service revenue by 25-35%.

Yes. ServiceCPQ integrates with major enterprise systems:
ERP systems - SAP, Oracle, Microsoft Dynamics (real-time parts pricing, inventory, cost data)
CRM platforms - Salesforce, Microsoft Dynamics 365 (opportunity and quote synchronization)
Service management - ServiceMax, IFS, SAP Service Cloud (work order and service history data)
Warranty systems - Automated claim submission and tracking
Our API-first architecture ensures ServiceCPQ works as part of your existing technology ecosystem, not as another disconnected silo.

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Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  Contact@servicecpq.com  andras.vermes@servicecpq.com +91 824 936 0885

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