©2023 All Rights Reserved. Auxentios Technology Solutions
The only CPQ platform designed to handle the most complex surgical supply manufacturing challenges: 21,300+ kit configurations, 8,000+ components, multi-channel distribution across hospitals, distributors, and internal sales teams.
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What This Proves: We don't just claim expertise in complex surgical supply CPQ—we've competed against established enterprise vendors for one of the most demanding implementations in the medical manufacturing industry. The architecture we designed represents the cutting edge of multi-channel surgical kit configuration.
When you're managing 8,000+ configurable medical components, customizing surgical kits for 12,000+ hospital customers, coordinating distributor networks across 140+ countries, and processing 150+ kit orders daily, generic CPQ systems collapse under the complexity.
Managing 8,000-10,000 surgical and medical components including drapes, gowns, instruments, dressings, and procedure-specific items. Each component has variants (sizes, materials, sterilization methods), substitution rules, and compatibility requirements. Traditional spreadsheet-based systems create constant errors and update nightmares.
Your customers configure kits three different ways: clinics building custom procedure kits, distributors managing multiple hospital customers with territory pricing, and internal sales teams handling complex tenders. Each channel needs different workflows, but your data must stay synchronized. Generic CPQ forces you to choose one channel or maintain separate systems.
Hospitals want to start from standard templates (hip replacement kit, cardiac surgery kit) but customize 20-40% of components based on surgeon preferences, infection control protocols, and cost constraints. You need both configure-to-order efficiency AND make-to-measure flexibility. Most CPQ systems force you to pick one approach.
ServiceCPQ handles all of this in one unified platform
Give hospitals and surgical centers the power to configure their own procedure-specific kits while maintaining your manufacturing and compliance controls.
Start from manufacturer-defined templates for common procedures:
Clinics modify templates by:
Reduces your sales team workload by 60-70%. Hospitals configure themselves, your team approves, manufacturing executes. Clinic gets exactly what they want without 47 back-and-forth emails.
Empower distributors to configure and quote kits for their hospital customers while maintaining territory pricing, margin visibility, and manufacturer controls.
Your distributors become efficient extensions of your sales force. They can handle complex configurations without constant manufacturer support, accelerating quotes from weeks to hours.
Maintain complete control over product catalog, pricing rules, compliance, and production workflows while enabling channel partner autonomy.
Create and maintain standard kit templates (START, COMPACT, CUSTOM levels). Templates include:
You maintain control while enabling speed. Set the rules once, let the system enforce them across 12,000 customers and 140 distributors. No more manual quote checking.
Making every user smarter with intelligent recommendations and automation.
"Configure a cardiac surgery kit for CABG procedure with antimicrobial components" - AI suggests starting template + relevant modifications.
Based on procedure type, hospital profile, and usage patterns: "Hospitals performing hip replacement typically also include [X, Y, Z]."
Customer uploads existing kit list as Excel/PDF - AI maps to your component catalog - Generates configuration - "89% match found, 3 components need substitution approval."
Suggests component substitutions that maintain clinical requirements while reducing cost: "Swap component A for B: equivalent functionality, saves EUR 8 per kit."
"Configuration X has 23% higher customer service requests. Component Y often reported as wrong size. Recommend review."
Analyzes usage patterns: "Hospital Berlin-Central due for reorder in 12 days based on historical consumption."
While surgical procedure kits represent our deepest expertise, ServiceCPQ's multi-channel, high-complexity configuration architecture applies to:
Configure complete instrument trays for specific procedures with sterilization container management, material specifications, and regulatory documentation.
Quote complete OR equipment bundles including surgical tables, lights, booms, imaging integration, and installation services with hospital-specific requirements.
Configure hip/knee replacement kits, spinal implant sets, and trauma surgery packages with patient-specific sizing and instrument requirements.
Build customized wound care protocols with dressings, bandages, and treatment supplies based on patient population and care settings.
Package antimicrobial products, sterilization supplies, and monitoring equipment for hospital infection control programs.
Configure standardized emergency medical kits for ambulances, disaster response, and trauma centers with regulatory compliance built-in.
| Capability | ServiceCPQ | Generic CPQ | Spreadsheets |
|---|---|---|---|
| Customer Self-Service Portal | Template-based with guided customization | Built for sales reps, not end customers | Email back-and-forth |
| Distributor Multi-Customer Management | Territory pricing, white-label, margin visibility | Single-customer assumption | Separate files per customer |
| High Component Complexity (8000+ items) | AI-powered search, smart recommendations | Slow, no intelligence | Unmanageable |
| Template + Custom Flexibility | CTO templates with MTM workflow for custom | Either/or, not both | Manual workarounds |
| Visual Kit Preview | 2D tray layout generation | Not applicable | Not possible |
| Framework Agreement Management | Configure once, reorder for years | Manual contract tracking | Lost in email |
| Production Expert Approval Flow | GPM-Set team portal for MTM feasibility | Not built for this | Email attachments |
| Multi-Language, Multi-Currency | 120+ markets support | Partial | Error-prone |
| SAP/ERP Integration | Bi-directional master data + order sync | One-way exports | Manual data entry |
| AI Component Matching | Upload Excel/PDF - auto-map to catalog | Not available | Manual lookup |
| Implementation Time | 8-12 weeks for full deployment | 9-18 months | N/A |
| Medical Industry Expertise | Built from EUR 800M+ manufacturer requirements | Generic configuration | N/A |
RFI finalist for EUR 1B Euro European medical manufacturer managing 20,000+ surgical kit configurations across 120+ markets.
ServiceCPQ - When your surgical supply complexity demands more than generic CPQ can deliver.
©2023 All Rights Reserved. Auxentios Technology Solutions
