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HVAC & Compressors: Smarter Aftersales, Seamless Self-Service

Empower your B2B clients and service partners with a unified platform for warranty management, repair requests, and direct parts ordering—all tailored for the unique needs of the HVAC & Compressors industry.

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  • For Service Partners
  • For End Customers
  • For Equipment Dealers
Servicecpq Solutions for HVAC & Compressor Manufacturers

Manage After-Sales Efficiently & Proactively

Unified Self-Service Portal

Empower B2B Customers & Partners: Log warranty and repair requests online Update service history and track all asset activities Order genuine parts and maintenance kits directly Request on-site service or preventive maintenance

Intelligent Warranty & Claims Automation

Streamline Warranty Management: Submit and track warranty claims via mobile or web AI-powered validation, fraud checks, and approvals Automated escalation for goodwill/out-of-warranty claims Real-time integration with SAP for settlements and inventory

B2B eCommerce & Parts Ordering

Simplify Parts & Service Procurement: Self-service catalog for parts, consumables, and kits Custom pricing and availability for each client Track orders, shipments, and inventory in real time Upsell/cross-sell recommendations based on service history

Challenges Faced by HVAC & Compressor Manufacturers

The HVAC sector faces increasingly stringent energy efficiency standards and environmental regulations, including the phasedown of high-GWP refrigerants and new SEER2/HSPF2 requirements. Companies must adapt quickly to remain compliant, update product lines, and educate both staff and customers on evolving standards
The rise of smart HVAC systems, IoT integration, and advanced controls means companies must continually invest in new technologies and training. At the same time, customers now expect faster service, remote monitoring, and more personalized, efficient solutions
Ongoing supply chain issues—including delays, lack of raw materials, and increased costs—are impacting the availability of HVAC components and equipment. This slows down installations, repairs, and maintenance, and can frustrate both businesses and customers
Critical Parts & Inventory Access: Timely access to the right parts is crucial for efficient repairs and minimizing downtime.
A persistent shortage of skilled technicians is straining HVAC businesses. With many experienced workers retiring and not enough new talent entering the field, companies struggle to meet service demand, maintain quality, and support growth
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Digital Alerts to Actions

Connect your digital alerts to generate claims and quotes

Generic ERP, CRM solutions lack the specific functionality needed to address the unique challenges of HVAC and Compressor equipment manufacturing. Servicecpq provides a comprehensive solution that integrates seamlessly with your existing systems and processes.

AI-powered after-sales for OEMs, Customers, and Partners

Why ServiceCPQ? - One platform for all aftersales needs, Built for complex B2B service networks, AI-powered speed and accuracy
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Self-Service Portal for B2B Clients

Raise warranty and repair requests, track status, and update service history—all in one place.

Order genuine parts and maintenance kits directly from your personalized catalog.

Log self-performed replacements and keep asset records up to date.

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Intelligent Warranty & Claims Automation

Submit claims via mobile or web, with AI-driven validation and approvals.

Automated routing for goodwill and out-of-warranty claims.

Real-time integration with your ERP for seamless settlements and inventory updates.

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Seamless B2B eCommerce

Browse, order, and track parts and kits with custom pricing and availability.

Get recommendations based on your service and asset history.

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Modern Platform

One platform for all aftersales needs

Built for complex B2B service networks

AI-powered speed and accuracy

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Meet Servicecpq

Unlimited benefits for HVAC & Compressor Manufacturers

Gain a competitive advantage: Differentiate your business with innovative service offerings and exceptional customer experiences.

Reduce costs and improve efficiency: Optimize service operations, automate tasks, and reduce manual errors to lower costs and improve efficiency.

Enhance customer satisfaction: Provide timely and efficient service, empower customers with self-service options, and improve communication to enhance satisfaction.

Increase sales and revenue: Streamline the sales process, improve quote accuracy, and enable e-commerce to drive revenue growth.

Early Users Review

Don’t just take our words

"Servicecpq helps you do it the right way with the right price and the right configurations, be it shop repair, configuring maintenance services or kits, or offering warranty & claims."..."

Hector Yoza

After-sales Consultant

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Transforming Service Excellence Together

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Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  +91 824 936 0885

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