Choose Your Service Transformation Plan
Whatever your service business's size or growth phase is, our solutions include free guided demos, use case building, and integration consulting specifically designed to deliver the best results.
Pricing Plans
From small service organizations to enterprise manufacturers, we have the right solution for your business needs.
Starter
The starter pack is for smaller service organizations or departments wanting to offer consistent, error-free, and structured service quotes to their customers.
- Manage Repair Options
- Manage Part Lists & Kits
- Manage Service Estimates
- Dashboards & Analytics
- Up to 25 users
- Basic support
- Email integration
Growth
We recommend the growth pack to mid-sized service organizations wanting to grow their service revenue. The package is ideal for customers who operate field service, contracts and workshops.
- Everything in Starter
- Manage Templates
- Manage Portfolios & Bundles
- Manage Solutions
- Up to 50 users
- Priority support
- Advanced analytics
- API access
Momentum
The momentum pack is developed for large multi-million dollar service organizations (50 + users). The package is designed to complement your existing workflows and accelerate growth.
- Everything in Growth
- Commerce Add-on
- Collaboration & Sharing
- Up to 70 users
- Implementation support
- Consulting included
- Custom integrations
- Dedicated account manager
Enterprise
The enterprise pack is developed for manufacturers and OEMs (100 + users) who own their aftermarket or who do it via their partners. Designed to augment your existing service business.
- Everything in Momentum
- Price Configuration
- AI Add-on included
- 100+ users
- Full implementation
- Dedicated consulting
- Custom development
- 24/7 premium support
Enterprise & Momentum Focus
Our Momentum and Enterprise plans are specifically designed for mid-to-large organisations with 50 or more internal users and service or sales partners who support your product. These plans include advanced features, dedicated support, and custom integrations to scale with your business needs.
Professional Add-ons
Enhance your ServiceCPQ experience with our professional services and advanced capabilities.
Partner Portal
Enable your sales or service partners and dealers to access product, service & parts information, submit claims & create quotes, plan contracts and visits and manage service operations through a dedicated portal.
E-Commerce
Integrated e-commerce capabilities for online service purchasing, parts ordering, and personalised product and service recommendations.
Customer Portal
Self-service portal for customers to view service history, track repairs, request quotes, and manage their service needs independently.
AI Insights
Advanced analytics and machine learning insights for service performance, customer behavior, predictive maintenance, and revenue optimization.
AI Assistants
Intelligent automation for service claims, smart inventory transactions, automated quote generation, and orders, claims, parts movement tracking.
Coming Soon
Exciting new features and tools to help you make better decisions and stay ahead of the competition.
ROI Calculator
Calculate your potential return on investment with our interactive tool. Input your current service metrics and see projected savings and revenue increases.
Get NotifiedCompetitor Comparison
Detailed feature-by-feature comparison with other service management platforms. See why ServiceCPQ is the right choice for your business.
Get NotifiedFrequently Asked Questions
Most frequent questions and answers. If you don't find answers to your queries here, contact us.
ServiceCPQ is a comprehensive service management platform that streamlines your entire service workflow from quote generation to completion. Here's how it works:
- Smart Quote Generation: Our AI analyzes your historical data to predict accurate labor hours and suggest optimal pricing for each service request
- Parts Management: Real-time inventory tracking with automatic part recommendations based on equipment type and service history
- Template Library: Pre-built service templates for common repairs that can be customized for your specific needs
- Seamless Integration: Connects with your existing ERP, CRM, and accounting systems for unified data flow
- Performance Analytics: Track key metrics like quote-to-close rates, technician productivity, and customer satisfaction
The platform learns from every interaction, continuously improving accuracy and efficiency. Most customers see a 70% reduction in quote preparation time within the first month.
Implementation speed depends on your organization size and complexity requirements:
- Small Organizations (1-25 users): 1-2 weeks for complete setup including data migration and training
- Mid-size Companies (26-100 users): 3-6 weeks including Data migration and custom workflows
- Large Enterprises (100+ users): 8-12 weeks for full implementation with custom development and standard integrations
Our proven implementation process includes:
- Initial discovery and requirements gathering (Week 1)
- System configuration and data migration (Week 2-4)
- User training and testing (Week 5-6)
- Go-live support and optimization (Week 7-8)
We provide dedicated project managers, technical specialists, and 24/7 support during implementation.
ServiceCPQ is designed to enhance, not replace, your existing business systems. We offer seamless integration with all major platforms:
- ERP Systems: SAP, Microsoft Dynamics 365,
- CRM Platforms: Salesforce
- Accounting Software:
- Field Service Tools: ServiceMax and similar platforms
Integration Benefits:
- Automatic customer data synchronization
- Real-time inventory updates
- Unified reporting across all systems
- Single sign-on (SSO) capabilities
- Automated invoice generation and processing
Our integration team handles the technical setup, ensuring zero disruption to your current workflows. Most integrations are completed within 2-3 weeks.
Data security is our highest priority. We maintain enterprise-grade security standards that exceed industry requirements:
- Access Controls: Multi-factor authentication, role-based permissions, IP whitelisting
- Monitoring: 24/7 security monitoring with real-time threat detection
Enterprise Security Features:
- Private cloud deployment options
- Custom security configurations
- Regular penetration testing and security audits
- Data residency controls (US, EU, or other regions)
We undergo annual third-party security assessments. Your data is protected by the same security standards used by Fortune 500 companies.
Our pricing is transparent with no hidden fees. Here's exactly what's included in each plan:
- Software License: Full platform access for specified number of users
- Implementation Support: Dedicated consultant, project manager and technical setup
- Training: Comprehensive onboarding for all users
- Support: Email, phone, and chat support during business hours
- Updates: All software updates and new features at no extra cost
- Data Storage: Data storage on our cloud or your cloud environment
Additional Costs (Optional):
- Premium support (24/7) - Available for Enterprise plans
- Custom integrations beyond standard connectors
- Additional training sessions beyond initial onboarding
- Professional services for complex customizations
Money-Back Guarantee: If you're not satisfied within the first 30 days, we'll provide a full refund. We also offer flexible payment terms including annual billing with discounts for longer commitments.
We track specific metrics to ensure you achieve measurable ROI.
- Time Savings: 60-80% reduction in quote and claim cycle time
- Accuracy Improvement: 95%+ pricing accuracy vs. 70-80% manual methods
- Revenue Growth: 15-25% increase in service revenue through better pricing
- Cost Reduction: 30-40% decrease in administrative overhead
- Customer Satisfaction: Faster response times and more accurate quotes
Success Measurement Tools:
- Built-in ROI calculator with real-time metrics
- Performance dashboards for key stakeholders
- Monthly business reviews with your success manager
- Benchmarking against industry standards
- Custom KPI tracking for your specific goals
We provide quarterly business reviews to ensure you're maximizing value and achieving your objectives. Our customer success team proactively identifies optimization opportunities.
We provide comprehensive support and training to ensure your team succeeds with ServiceCPQ:
- Initial Training: 40+ hours of structured training covering all platform features
- Role-Based Learning: Customized training paths for administrators, users, and managers
- Live Sessions: Interactive webinars and hands-on workshops
- Self-Paced Learning: Tutorials, documentation, and knowledge base customised for you
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Ongoing Support Options:
- Standard Support: Email and chat support (business hours)
- Priority Support: Phone support with faster response times
- Premium Support: 24/7 support with dedicated technical account manager
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Our average response time is under 2 hours for critical issues and under 24 hours for general inquiries. We maintain a 98% customer satisfaction rating for support quality.
Ready to Transform Your Service Business?
Get a free guided demo today and see how ServiceCPQ can revolutionize your service operations with custom use case building and AI integration consulting.
Compare all the Packs & Features
| Packages | Starter | Growth | Momentum | Enterprise |
|---|---|---|---|---|
| Features | Contact us | Contact us | Contact us | Contact us |
| Manage Repair options |  | | | |
| Manage Part lists & Kits | | | | |
| Manage Service Estimates | | | | |
| Manage Templates |  | | | |
| Manage Portfolios & Bundles | | | | |
| Manage solutions | | | | |
| Price Configuration | | | | |
| Quote Management | | | | |
| Support | | | | |
| Implementation | | | | |
| Consulting | | | | |
| AI Add-on | | | | |
| Commerce Add-on | | | | |
| Collaboration & Sharing | | | | |
| Dashboards & Analytics | | | | |
