AI Platform for Aftermarket Revenue & Dealer Ecosystem
Extend CPQ into Warranty, Contracts & Dealer Ecosystems.
Warranty. Contracts. Parts. Dealer Intelligence.
Trusted Solution Built to Elevate Service Operations
4.6/5 (Rated by Early Adopters)
Smarter Service Starts Here — Watch It in Action
Explore how manufacturers are using AI to quote faster, process claims smarter, and sell more service online.
SERVICECPQ SUITE
Get to know Servicecpq
Discover how our intelligent after-sales solution transforms your business with cutting-edge technology and seamless integration.
Introducing Servicecpq: AI-Powered After-Sales Excellence
Powerful Features, Real Results
The Aftersales Advantage
Empowering Manufacturers, Partners, and Dealers. AI-powered solutions designed to optimize the entire aftersales journey.
Automate Warranty & Claims with AI Precision
Automate warranty claims, reduce processing time, and gain valuable insights with AI-powered automation using ChatGPT, warranty analytics, and NLP.
AI Claim Agent & Assistant
Empower your team and customers with an intelligent AI agent. It automates claim initiation, validates requests, extracts critical data, and guides users through every step – ensuring unprecedented speed and accuracy in claims processing.
Advanced Warranty Analytics & Insights
Gain deep, actionable intelligence from your warranty data. Our AI-driven analytics predict failures, identify root causes, optimize costs, and provide prescriptive guidance for repair steps and parts, transforming insights into profit.
Comprehensive Warranty Management
Engineered to support every warranty scenario across manufacturers, dealers, and distributors. From policy definition to entitlement management, our solution ensures seamless processes, full compliance, and complete visibility, leaving no requirement unmet.
Automated Supplier Recovery & eCommerce Warranty
Maximize cost recovery by automating supplier claims and streamline eCommerce warranty processes. Identify eligible claims, generate recovery requests, and manage online warranty requests with unparalleled efficiency.
Unified B2B Commerce for Aftersales
Transform your aftermarket with a complete digital storefront. Offer personalized self-service, intelligent ordering, and seamless B2B engagement for all your business customers.
Complete Self-Service Portal
Empower customers, dealers, and field service with 24/7 access to everything. From equipment lookup, BOMs, product information, and service history to ordering parts, maintenance, and accessories, they can self-serve anytime, anywhere.
Intelligent Order & Quote Management
Streamline the entire order lifecycle. Enable customers to post inquiries, generate self-quotes for approval, and track orders from placement to delivery. Seamlessly manage parts and service orders with complete transparency.
AI-Driven Recommendations & Personalization
Deliver a truly personalized experience. Our AI engine provides smart recommendations for parts, services, and accessories, and tailors marketing pages based on customer equipment and history – maximizing upsell and cross-sell.
Seamless Integration & Future CPQ
Connect effortlessly with your existing ERP and business systems for unified data flow. Our platform is built for growth, with future-ready integration for advanced CPQ capabilities to enhance your quoting and sales.
Total Parts & Repair Optimization
Elevate your aftermarket operations with intelligent parts management and streamlined repair workflows. Access complete visibility, optimize inventory, and boost profitability across every step.
Unified Parts & Inventory Management
Gain a Parts 360 view across your entire operation. Manage inventory, track parts, allocate to orders, execute stock transfers, and handle purchase requisitions effortlessly. Our lean interface replaces complex ERP screens for service teams.
AI-Powered Parts Pricing & Sales
Maximize profitability with intelligent pricing. Leverage AI/ML for precise margin analysis, prediction, and discount guidance. Easily manage substitute/alternate parts, create parts kits, and segment inventory for optimized sales strategies.
Comprehensive Repair Operations
Optimize shop, in-house, service center, or large workshop repairs. From efficient request management, accurate diagnosis & estimation, to streamlined execution and component rebuilds – all with simplified workflows.
Quick Quoting & Performance Analytics
Generate rapid parts quotes from a list (draft to order in minutes). Gain real-time performance analytics for both parts management and repair operations to identify bottlenecks, optimize efficiency, and drive continuous improvement.
Aftersales CPQ: Your Complete Quoting Hub
Unify quoting for maintenance, repairs, parts, and service contracts across the entire aftersales lifecycle with intelligent assistance.
AI-Assisted Quoting & Design
Leverage AI for faster, smarter quoting. Translate natural language into precise repair quotes, easily convert Excel inputs, and intelligently design complex service and maintenance plans (preventive, corrective, rebuilds).
Unified Aftersales Lifecycle CPQ
Master the entire aftersales lifecycle in one system. Configure, price, and quote service contracts, warranty agreements, parts agreements, and maintenance plans with full visibility and control.
Precise Parts & Service Pricing
Ensure profitability with intelligent pricing for every part, service, and maintenance offering. Our CPQ provides dynamic pricing guidance, ensuring accuracy and optimizing margins for all aftermarket sales.
Self-Service & Integrated Quoting
Empower partners and customers to create their own quotes and service requests. Our integrated platform ensures seamless collaboration and efficient quote generation, linking parts and services in one tool.
Built to Work with the Tools You Already Use
Easily connect to SAP, Salesforce, and other key systems for a unified approach to maintenance, customer management, and predictive insights.
- Seamless integration
- Regular software updates
- 24/7 customer support
New software shouldn't take a year to implement.
Here's what you can achieve with Servicecpq in just 30 days.
Switch to Servicecpq
Get a Free Demo and Consultation
See our AI-driven solutions in action! Our demo shows how you can automate, streamline, and enhance your service management.
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