Turn Every Equipment Asset Into
Predictable Service Revenue
ServiceCPQ finds revenue gaps in your installed base—expired warranties, missing contracts, lapsed entitlements—then helps your sales and dealer teams build and quote complex PM contracts, repair & rebuild packages, and parts agreements in minutes, not days.
Aftermarket Revenue Is There.
Most Teams Can't Capture It.
Equipment manufacturers generate 2–3× more lifetime value from aftermarket than from initial sales—yet most struggle to connect installed-base intelligence, complex quoting, and dealer execution in one place.
Invisible Revenue Gaps
Expired warranties, equipment running without service contracts, and entitlement gaps sit hidden in your ERP. No one alerts sales until it's too late—and competitors move in.
Quotes That Cause Billing Disputes
A single-line ERP quote hides scope. Delivery teams discover 1,000+ BOM items not agreed. Billing disputes, goodwill cases, and customer dissatisfaction follow every complex job.
PM Contracts Priced Without LCC Data
Teams guess at hours, parts, and labor for multi-year maintenance contracts. Life cycle cost models live in disconnected spreadsheets. Margins erode. Customers over-pay or you under-charge.
Dealer & Distributor Execution Gaps
Dealers work with spreadsheets and email chains. OEM pricing rules don't reach the field. Parts quotes are slow, inconsistent, and often wrong—killing attach rates and customer loyalty.
One Platform. Every Aftermarket
Revenue Motion.
From finding a service gap to delivering a fully costed quote—ServiceCPQ covers the entire commercial lifecycle of aftermarket sales.
See Every Service Revenue Gap Before Your Competitors Do
The Commercial Engine scans your installed base continuously—cross-referencing warranty expiry, contract status, usage hours, propensity scores, and predictive alerts—to surface exactly which customers and assets need attention today.
- Identifies expired warranties, coverage gaps, and contract voids across your entire fleet
- Propensity scores rank customers most likely to buy parts, contracts, or upgrades
- Patches into predictive alert systems—digital alerts trigger commercial actions automatically
- Builds dealer- and rep-ready opportunity cards with recommended next steps and pricing guidance
- Prioritises by revenue potential, win probability, and lifecycle stage
Quote What You'll Deliver. Eliminate Billing Disputes.
Unlike ERP single-line quotes that hide scope, ServiceCPQ builds fully exploded BOMs with 1,000+ items—parts, labor, standard jobs, kits, and attachments—aligned to what your delivery team will actually execute. Dealers get AI recommendations or expert-guided configuration.
- PM packages, repair options, job libraries & standard jobs—AI-recommended or expert-guided
- Maintenance kits automatically assembled from OEM BOM data
- Repair & rebuild quotes with full parts and labor breakdown
- Price margin guidance and discount guardrails built in at quote time
- Aligns sales with delivery—no scope creep, no billing surprises
Price Multi-Year Contracts with Full Lifecycle Confidence
Level 2 and Level 3 maintenance contracts—usage-based, comprehensive PM, guaranteed availability, or cost-per-hour—require LCC modelling that goes far beyond a spreadsheet. ServiceCPQ models every job, part, and labor hour across the contract life.
- LCC modelling for cost-per-hour, uptime guarantee, and comprehensive PM contracts
- Recommended hours, parts quantities, and labor rates per interval—AI-guided
- Multi-year escalation, currency, and risk factors built in
- Price margin and discount guidance at contract level
- Feeds directly into CPQ for full BOM-backed contract quotes
Parts Quoting and Order Management for Dealers, Distributors & OEMs
ServiceCPQ's parts management module lets dealers and distributors quote individual parts, full kits, and service bundles—with OEM pricing rules enforced automatically. Place orders directly, track margins, and feed into your ERP without rekeying.
- Parts quotes for individual items, kits, and maintenance bundles
- OEM-set margin guardrails and discount tiers by dealer level
- Order placement and tracking for dealers and distributors
- ABC velocity-based parts pricing recommendations built in
- Syncs with ERP/SAP for live inventory and pricing
From Gap Detection to Signed Contract — in Four Steps
ServiceCPQ connects every commercial motion from opportunity discovery to quote delivery in one lifecycle-aware workflow.
Scan & Detect
AI scans your installed base via ERP/SAP integration—flagging expired warranties, missing contracts, and assets due for PM or overhaul.
Score & Prioritise
Propensity models rank every opportunity by win probability, revenue potential, and lifecycle urgency so reps and dealers focus on what matters.
Configure & Model
Build PM contracts, repair quotes, parts agreements, or full BOM bundles using AI recommendations, LCC models, and OEM job libraries.
Quote & Close
Deliver a fully costed, BOM-backed quote to the customer or dealer—aligned with what delivery will execute, eliminating scope creep and billing disputes.
Everything Aftermarket Sales & Service Software Should Do
Built specifically for OEMs, dealers, and distributors selling complex industrial service—not adapted from product CPQ or generic CRM.
- Expired warranty and contract gap detection across the full fleet
- Propensity scoring: which customers will buy PM contracts, parts, or upgrades
- Competitive displacement alerts when incumbent contracts are at risk
- Digital alert integration — predictive sensor data triggers commercial actions
- Dealer- and rep-ready opportunity cards with recommended quote templates
- Preventive maintenance packages with standard jobs, kits, and wear parts
- Repair & rebuild quotes with full parts and labor breakdown
- Maintenance kits assembled from OEM BOM — automatically
- AI recommendation engine or expert-guided configuration
- Parts pricing with margin guidance and dealer discount guardrails
- Multi-year, multi-currency service agreement quoting
- Hour-by-hour PM scheduling across multi-year contract periods
- AI-recommended parts quantities and labour hours per service interval
- Escalation factors: parts inflation, labour rates, currency risk
- Side-by-side scenario modelling — show customers cost savings vs. T&M
- Contract margin and risk analysis before you sign
- Dealer-branded quote portal with OEM-controlled pricing rules
- Tiered discount structures by dealer level — enforced automatically
- Parts quote, kit assembly, and order placement in one flow
- Distributor margin guidance with ABC velocity-based pricing
- OEM can push updates to job libraries, prices, and BOM without IT
- Bidirectional sync with SAP, Oracle, Microsoft Dynamics, and Infor
- Pulls equipment BOM, serial numbers, warranty records, and service history
- Pushes confirmed quotes and contract BOMs back to ERP for delivery alignment
- Connects to asset maintenance platforms (IBM Maximo, IFS, ServiceMax)
- Open API for custom integrations — no locked-in data models
- Individual parts quotes, kit assembly, and service bundle pricing
- ABC × velocity margin scoring — A_High through C_Low segment guidance
- Live ERP pricing and inventory availability at quote time
- Supersession management — always quote the correct replacement part
- Bulk quote and order management for distributors
Aftermarket Sales Software for Complex Industrial Equipment
Purpose-built for manufacturers where aftermarket complexity is the norm — multi-level BOMs, technical compatibility rules, and long service lifecycles.
Why Purpose-Built Aftermarket
Beats Generic Every Time
Generic CRM and product CPQ systems were built for new-equipment sales. Aftermarket service software needs to handle an entirely different level of complexity.
What Aftermarket Leaders Say About ServiceCPQ
"After six months evaluating every platform on the market, ServiceCPQ was the only one that genuinely understood complex aftermarket service quoting—not just product CPQ bolted onto a CRM. The warranty automation and parts intelligence are exactly what we needed."
"Our dealers were quoting from spreadsheets and losing contracts to competitors. Within three months of deploying ServiceCPQ's dealer portal, quote turnaround dropped from four days to four hours—and our PM contract attach rate doubled."
"Life cycle cost modelling used to be a two-week spreadsheet exercise for every contract renewal. ServiceCPQ does it in minutes with AI-guided job libraries and parts recommendations. Our sales team actually enjoys quoting contracts now."
Aftermarket Sales Software — FAQs
What is aftermarket sales software for manufacturers?
How is ServiceCPQ different from a standard aftermarket CPQ tool?
How does the Commercial Engine find aftermarket opportunities?
What types of contracts can ServiceCPQ model and quote?
How does ServiceCPQ prevent billing disputes on complex service jobs?
Does ServiceCPQ work for dealers and distributors, not just OEMs?
Can ServiceCPQ integrate with SAP, Oracle, or our existing ERP?
What ROI can manufacturers expect from aftermarket sales software?
See How ServiceCPQ Grows
Your Aftermarket Revenue
Join manufacturers in 10+ countries using aftermarket sales software to turn their installed base into a predictable, growing service revenue stream.
