Configure · Price · Quote — Mining

Quote any mining equipment in minutes.

ServiceCPQ handles the full configure-price-quote cycle for complex mining equipment — LHDs, drill rigs, haul trucks, surface and underground — across CTO, MTO and ETO configurations. AI-assisted pricing. Dealer-ready quote output in one click.

servicecpq — equipment configurator
Equipment type
LHD Loader Drill Rig Haul Truck Rock Breaker
Payload capacity
6 tonne 14 tonne 18 tonne 25 tonne
Powertrain
Diesel Battery Electric Hybrid
Options & attachments
Cab w/ ROPS Tyre monitoring Auto-lubrication Fire suppression Remote ops kit Cold start pack
AI pricing active UMAP · 847 parts
Indicative quote
$2,184,500
Ex-works · Subject to final BOM
Lead time
14 wks
CTO standard
C — Configure
Configure

Rule-driven product configurator for mining equipment. Constraint logic prevents invalid combinations. BOM auto-generated from selections.

  • CTO, MTO and ETO configuration modes
  • Nested option sets — powertrain, attachments, safety packs
  • Guided selling for dealer and inside sales reps
  • NLP-driven conversational configuration
  • CAD drawing trigger on finalised BOM
P — Price
Price

AI-powered pricing engine that adjusts for site conditions, operating environment, and contract type — not just a static price list.

  • Site-parameter multipliers: rock hardness, temperature, shift
  • Lifecycle-adjusted pricing across CTC horizon
  • MARC contract pricing integrated at quote stage
  • Margin floor rules and dealer discount tiers
  • Multi-currency, multi-region price books
Q — Quote
Quote

Commercial-ready quote output in the format your customer and dealer network expect — not a PDF export from a spreadsheet.

  • Branded quote document, one click from configuration
  • Parts breakdown, optional items, lead times
  • Dealer portal — quote and submit without calling HQ
  • Quote-to-order handoff with BOM lock
  • Quote-to-MARC contract handoff for service scope
Equipment coverage

Every machine class. Every configuration mode.

LHD Loaders
Underground load-haul-dump. 4–25 tonne payload range. Diesel, battery electric, hybrid powertrain options.
CTOUndergroundHardrock
Drill Rigs
Surface and underground drilling. Blast-hole, production, exploration. Face drilling and long-hole variants.
CTOMTOSurface + UG
Haul Trucks
Surface mining trucks. 40–400 tonne payload. Mechanical and trolley-assist variants. Body configuration options.
CTOSurfaceOpen-cut
Rock Breakers & Crushers
Fixed, semi-mobile and mobile crushing systems. Primary, secondary, tertiary. Jaw, cone, gyratory options.
MTOETOProcess plant
Bolters & Scalers
Underground ground support equipment. Roof bolting, rib bolting, mechanical and hydraulic systems.
CTOUnderground
Materials Handling
Conveyors, feeders, stackers, reclaimers. Custom system design, site-specific layouts, component selection.
ETOSystemsMTO
Configuration modes

CTO. MTO. ETO.
All in one platform.

Mining equipment sales don't fit into one configuration model. ServiceCPQ handles all three — and knows when to switch — based on what your customer is actually buying.

MTO
Make to Order

Customer-specified variants built on a base platform. Engineering input required for non-standard combinations. Quote generation triggers ECO workflow.

Drill rig · Custom mast height
Non-std boom reach, cold start
→ Engineering review + quote
ETO
Engineer to Order

Fully engineered solutions from customer requirements. Crushing plant, conveyor systems, tailored to site. CPQ handles the commercial layer; PLM handles design.

Mobile crushing plant, 800tph
Feeder + 3-stage circuit, site X
→ Scoped quote, BOQ output
AI layer

Parts intelligence that reduces mis-quotes by 40%.

ServiceCPQ's NLP engine uses UMAP and Euclidean distance matching to find the right part across your entire catalogue — including cross-references, supersessions, and substitutions your sales team doesn't know exist.

  • Natural language part search — describe what you need, get ranked matches
  • Supersession chain traversal — always quotes the current valid part number
  • Cross-reference across OEM, aftermarket and dealer catalogues
  • Confidence scoring — exact, substitution, or superseded flag on every result
  • Wrong-part prevention — saves warranty recovery cost downstream
Parts match — NLP engine ● UMAP active
Search query
"hydraulic pump seal kit LHD 14 tonne high temp"
1
CAT-HYD-4182-KT
Hydraulic pump seal kit, HT rated
97%
Exact
2
CAT-HYD-4182-KT-R
Seal kit, supersedes 4182-KT
94%
Superseded
3
ATL-28841-SLK
Atlas Copco interchangeable seal kit
88%
Substitute
4
KOM-HYD-S14-HTKIT
Komatsu compatible, HT seal kit
81%
Substitute
5
CAT-HYD-3997-KT
Hydraulic seal kit, standard temp
68%
Substitute
Quote workflow

From requirement to signed order.

Requirement capture
Customer or dealer describes equipment need. NLP intent matching suggests configuration starting point.
Configure
Guided configurator. Constraint rules prevent invalid BOM. CTO auto, MTO flags for engineering review.
AI price
Site parameters applied. Lifecycle-adjusted pricing engine calculates indicative price with margin floor check.
Generate quote
Branded quote document with full BOM, options, lead time, and validity period. One click from dealer portal.
Order & contract
Quote accepted → BOM locked → order triggered. Optionally chains into MARC service contract build.
4 min
Average CTO quote time vs 4 days manually
40%
Reduction in parts mis-quotes via AI matching
6–9 mo
Time to production after 90-day paid pilot
17 yr
SAP CPQ implementation experience in mining

Start quoting mining equipment the right way.

Two ways to engage. Both start with a conversation about your actual equipment range and quoting pain.

Live configuration demo
We configure your equipment type live, using your options and pricing data. 45 minutes. You see exactly what your dealers and sales team would see.
Request demo →
90-day paid pilot
One equipment family, one region, one dealer channel. Full CPQ cycle — configure, price, quote, order. Scoped and delivered in 90 days.
Start pilot →

Also need MARC contracts and lifecycle cost management? See our aftermarket platform →