AI Platform for Aftermarket Revenue & Dealer Ecosystem

Extend CPQ into Warranty, Contracts & Dealer Ecosystems.

Warranty. Contracts. Parts. Dealer Intelligence.

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Trusted Solution Built to Elevate Service Operations

 5/5

4.6/5 (Rated by Early Adopters)

Smart Lifecycle Automation

AI-powered service lifecycle management

B2B Parts Commerce

Seamless Parts, Services & CPQ. Trusted by Industry Leaders.

Dealer Portal

Unified Operations. Built on Proven Industry Structure.

Smarter Service Starts Here — Watch It in Action

Explore how manufacturers are using AI to quote faster, process claims smarter, and sell more service online.

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servicecpq.com

SERVICECPQ SUITE

Get to know Servicecpq

Discover how our intelligent after-sales solution transforms your business with cutting-edge technology and seamless integration.

Your All-In-One Partner Hub.

Digitally manage your global dealer network. Claim submission workflows, Contract visibility, Real-time stock transparency, Parts ordering & collaboration, Project coordination across regions. This is not just a portal. It is controlled ecosystem intelligence.

Intelligent Parts Management & Commerce

Accelerate spare parts revenue across dealers and customers. AI-assisted parts search, Dealer B2B commerce, Inventory visibility, Margin-aware pricing, Installed-base linked parts recommendations. Turn parts operations into a revenue growth channel.

Streamline Your Warranty

Reduce warranty leakage and manual validation. AI-assisted claim intake (OCR, structured extraction), Entitlement validation, Rule-based approval workflows, Fraud detection signals, Integration with ERP for financial posting. Transform warranty from a cost center into a controlled process.

Service Lifecycle Management CPQ

Monetize your installed base intelligently. Multi-year maintenance packages, LCC modelling, Renewal automation, Bundled lifecycle offerings, Configured service pricing logic. Once product configuration is structured, lifecycle monetization becomes predictable.

Smart Service Parts Management

AI-Driven Efficiency for Ordering, Pricing & Inventory.

Optimize Service with AI

Drive Margins, Predict Needs, Streamline Warranty & Parts.

Introducing Servicecpq: AI-Powered After-Sales Excellence

Powerful Features, Real Results

Turn Installed Base Into Recurring Revenue

Manufacturers invest heavily to win the first order. But long-term profitability is driven by aftermarket: - Service contracts
- Warranty management
- Dealer collaboration
- Spare parts commerce
- Lifecycle pricing
Most ERP systems execute transactions. They do not optimize aftermarket revenue. ServiceCPQ extends your ERP with an AI-driven aftermarket intelligence layer — built for complex, service-intensive manufacturers.

Aftermarket Revenue Engine

From First Sale to Lifetime Value Many manufacturers treat CPQ and aftermarket as separate worlds. We connect them. When configuration, pricing logic, and installed base data are structured at quoting stage, aftermarket becomes scalable. CPQ creates clarity. Aftermarket creates recurring revenue.

The Aftersales Advantage

Empowering Manufacturers, Partners, and Dealers. AI-powered solutions designed to optimize the entire aftersales journey.

Automate Warranty & Claims with AI Precision

Automate warranty claims, reduce processing time, and gain valuable insights with AI-powered automation using ChatGPT, warranty analytics, and NLP.

AI Claim Agent & Assistant

Empower your team and customers with an intelligent AI agent. It automates claim initiation, validates requests, extracts critical data, and guides users through every step – ensuring unprecedented speed and accuracy in claims processing.

Advanced Warranty Analytics & Insights

Gain deep, actionable intelligence from your warranty data. Our AI-driven analytics predict failures, identify root causes, optimize costs, and provide prescriptive guidance for repair steps and parts, transforming insights into profit.

Comprehensive Warranty Management

Engineered to support every warranty scenario across manufacturers, dealers, and distributors. From policy definition to entitlement management, our solution ensures seamless processes, full compliance, and complete visibility, leaving no requirement unmet.

Automated Supplier Recovery & eCommerce Warranty

Maximize cost recovery by automating supplier claims and streamline eCommerce warranty processes. Identify eligible claims, generate recovery requests, and manage online warranty requests with unparalleled efficiency.

Unified B2B Commerce for Aftersales

Transform your aftermarket with a complete digital storefront. Offer personalized self-service, intelligent ordering, and seamless B2B engagement for all your business customers.

Complete Self-Service Portal

Empower customers, dealers, and field service with 24/7 access to everything. From equipment lookup, BOMs, product information, and service history to ordering parts, maintenance, and accessories, they can self-serve anytime, anywhere.

Intelligent Order & Quote Management

Streamline the entire order lifecycle. Enable customers to post inquiries, generate self-quotes for approval, and track orders from placement to delivery. Seamlessly manage parts and service orders with complete transparency.

AI-Driven Recommendations & Personalization

Deliver a truly personalized experience. Our AI engine provides smart recommendations for parts, services, and accessories, and tailors marketing pages based on customer equipment and history – maximizing upsell and cross-sell.

Seamless Integration & Future CPQ

Connect effortlessly with your existing ERP and business systems for unified data flow. Our platform is built for growth, with future-ready integration for advanced CPQ capabilities to enhance your quoting and sales.

Total Parts & Repair Optimization

Elevate your aftermarket operations with intelligent parts management and streamlined repair workflows. Access complete visibility, optimize inventory, and boost profitability across every step.

Unified Parts & Inventory Management

Gain a Parts 360 view across your entire operation. Manage inventory, track parts, allocate to orders, execute stock transfers, and handle purchase requisitions effortlessly. Our lean interface replaces complex ERP screens for service teams.

AI-Powered Parts Pricing & Sales

Maximize profitability with intelligent pricing. Leverage AI/ML for precise margin analysis, prediction, and discount guidance. Easily manage substitute/alternate parts, create parts kits, and segment inventory for optimized sales strategies.

Comprehensive Repair Operations

Optimize shop, in-house, service center, or large workshop repairs. From efficient request management, accurate diagnosis & estimation, to streamlined execution and component rebuilds – all with simplified workflows.

Quick Quoting & Performance Analytics

Generate rapid parts quotes from a list (draft to order in minutes). Gain real-time performance analytics for both parts management and repair operations to identify bottlenecks, optimize efficiency, and drive continuous improvement.

Aftersales CPQ: Your Complete Quoting Hub

Unify quoting for maintenance, repairs, parts, and service contracts across the entire aftersales lifecycle with intelligent assistance.

AI-Assisted Quoting & Design

Leverage AI for faster, smarter quoting. Translate natural language into precise repair quotes, easily convert Excel inputs, and intelligently design complex service and maintenance plans (preventive, corrective, rebuilds).

Unified Aftersales Lifecycle CPQ

Master the entire aftersales lifecycle in one system. Configure, price, and quote service contracts, warranty agreements, parts agreements, and maintenance plans with full visibility and control.

Precise Parts & Service Pricing

Ensure profitability with intelligent pricing for every part, service, and maintenance offering. Our CPQ provides dynamic pricing guidance, ensuring accuracy and optimizing margins for all aftermarket sales.

Self-Service & Integrated Quoting

Empower partners and customers to create their own quotes and service requests. Our integrated platform ensures seamless collaboration and efficient quote generation, linking parts and services in one tool.

ServiceCPQ Solutions

Transform Aftersales with Ease

AI-Powered Manufacturing Solutions

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HVAC Manufacturer

Streamlined warranty automation platform and B2B portal for self-service and parts ordering. Enhanced efficiency for 700+ service partners with automated claims and end-to-end visibility.

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CNC Manufacturer

B2B portal and commerce platform enabling 40% of parts sales online. Automated repair workflow for rebuild processes, improving operational efficiency and customer access.

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Heavy Equipment Manufacturer

Comprehensive aftersales solution for Chinese machinery manufacturer, including dealership network with field service, warranty automation and shop repair management.

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Construction Machinery OEM

Modern dealer solution for visit planning, contract management, field and shop repairs, warranty claims, and service letter management, streamlining dealer network operations.

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