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ServiceCPQ - Product Overview

The All-in-One Aftersales Automation Platform

ServiceCPQ helps manufacturers streamline quoting, claims, repairs, and parts sales — with built-in AI, CPQ, and service intelligence.

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Built for OEMs, dealers, and field teams across machinery, HVAC, medical tech, and heavy equipment.
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AI Assistants
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Warranty Claims
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Quote Generator
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Commerce Portal
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One Platform. Multiple Assistants. Total Control.

ServiceCPQ combines structured workflows and smart assistants to help aftermarket teams quote faster, manage partner claims, sell services online, and plan large-scale repairs effortlessly. Each module is designed to handle complexity without adding complexity.

ServiceCPQ - Platform Modules

Core Platform Modules

ServiceCPQ's integrated modules work together to streamline your entire aftersales operation, from quoting to claims processing and parts commerce.

AI Assistants
CPQ Configurator
Warranty Management
Smart Commerce
Service Insights
Repair Management

AI Assistants for Service Teams

Automate data entry, validation, and process flow using natural language or uploaded reports. Our AI assistants help your team work faster and more accurately by handling routine tasks and providing intelligent recommendations.

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Natural language processing for service requests and inquiries
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Automated data extraction from uploaded documents and reports
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Intelligent workflow routing and task prioritization
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Contextual recommendations based on service history
Explore AI Assistants
AI Assistants Interface

CPQ Configurator Engine

Design service plans, repair options, and coverage terms with pricing, margins, and escalations. Our CPQ engine helps service teams create accurate quotes in minutes instead of days, with built-in product configurators and approval workflows.

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Visual product and service configurators with real-time validation
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Dynamic pricing with customer-specific rules and discounts
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Automated approval workflows with audit trails
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Professional quote documents with your branding
Learn More About CPQ
CPQ Configurator Interface

Warranty Management System

File, validate, and process claims — from dealers or partners — with auto-routing and fraud checks. Streamline warranty claims processing with automated validation, parts return management, and supplier recovery.

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AI-powered claim validation and fraud detection
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Automated parts return management with tracking
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Supplier recovery workflows to reclaim costs
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Warranty analytics and cost reduction insights
Learn More About Warranty
Warranty Management Interface

Smart Commerce Portal

Allow B2B customers to order parts and services online, linked to warranty and equipment records. Give your dealers and customers a modern parts ordering experience with our commerce portal to increase sales and improve customer loyalty.

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Interactive parts catalogs with equipment-specific filtering
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Customer-specific pricing and inventory visibility
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Warranty validation and service history integration
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Self-service order tracking and reordering
Learn More About Commerce
Smart Commerce Interface

Service Insights Hub

Discover what customers haven't bought yet, recommend parts/plans, and quote instantly. Turn your service data into actionable insights with our AI-powered analytics platform to identify opportunities and optimize your service business.

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Customer purchase pattern analysis and recommendations
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Service contract renewal predictions and alerts
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Parts demand forecasting and inventory optimization
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Custom dashboards and automated reporting
Learn More About Insights
Service Insights Interface

Repair Management System

Plan, price, and execute complex in-house or shop repairs — even with 1,000+ items — using structured templates, job codes, and AI-guided quoting. Streamline your repair operations and improve efficiency with our comprehensive repair management solution.

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Structured repair templates with job codes and labor estimates
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AI-guided quoting based on repair history and complexity
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Parts inventory integration and availability checks
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Repair status tracking and customer notifications
Learn More About Repairs
Repair Management Interface
ServiceCPQ - Integrations

Works With Your Existing Systems

ServiceCPQ seamlessly integrates with your current tech stack, connecting to ERP, CRM, and maintenance systems without disrupting your operations.

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ServiceCPQ Platform
ERP Systems
Seamless integration with SAP for real-time inventory, pricing, and order management
CRM Platforms
Bi-directional sync with Salesforce for customer data, opportunities, and service cases
Maintenance Systems
Connect with asset maintenance and predictive maintenance platforms for complete service lifecycle
Analytics Platforms
Export service data to analytics platforms for business intelligence and performance insights

Unified Data Flow

Eliminate data silos with bi-directional synchronization between ServiceCPQ and your existing systems. Get a single source of truth for all service operations.

Rapid Implementation

Get up and running in weeks, not months. Our pre-built connectors and flexible API make integration with your existing systems fast and straightforward.

Real-Time Updates

Instantly sync inventory, pricing, customer data, and orders across all systems. No more manual updates or waiting for overnight batch processes.

Ready to Connect Your Systems?

Our integration experts will work with you to create a seamless connection between ServiceCPQ and your existing business systems. Schedule a consultation to learn more.

Schedule Integration Consultation View Integration Documentation
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Transforming Service Excellence Together

About us

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Contact

Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  +91 824 936 0885

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