Warranty Demo Page — ServiceCPQ Template
ServiceCPQ · Warranty Automation

Warranty Claim Automation
for OEMs & Dealers

Automate dealer submissions, validate claims instantly, and reduce approval time from days to minutes.

Eliminate emails, PDFs and manual forms AI-assisted validation and decisioning Faster approvals with full audit trail Automate supplier recovery claims and defective parts rerurn
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ServiceCPQ Warranty Demo
Watch 3-minute demo
This demo shows how manufacturers automate dealer warranty claims from submission to approval.
The Problem

Why Warranty Claims Are Still Manual

Dealers submit claims through emails, PDFs, and spreadsheets. OEM teams manually validate claims across multiple systems — creating delays, disputes, and invisible revenue leakage.

  • Approval cycles stretch from 3 to 10 days
  • No standardised format — every dealer does it differently
  • Zero visibility on claim status between submission and decision
  • Duplicate and fraudulent claims slip through without pattern detection
3–10
Days average warranty claim cycle
40%
Of claims require manual follow-up
12%
Average claim leakage due to disputes
Cost of manual vs automated claim processing
How It Works

See the Full Process — End to End

From dealer submission to OEM approval — every step is guided, validated, and auditable. Built for the US, European, & Asian OEMs managing global warranty and supplier recovery claims

01
Dealer Portal

Dealer Submits Claim in Seconds

Dealers submit claims using a simple, guided interface — no training required, no attachments lost in email.

  • Machine serial number & model auto-lookup
  • Failure codes and issue description
  • Parts required and labour hours
  • Supporting images and documents
Dealer claim submission screen
02
AI Engine

AI Validates Claims Instantly

The platform automatically runs validation checks before any human sees the claim.

  • Warranty coverage eligibility check
  • Part and labour compliance against rate card
  • Failure pattern matching against historical claims
  • Anomaly flags with recommended action
AI validation screen
03
OEM Dashboard

OEM Reviews, Approves or Escalates

OEM teams get a unified review dashboard — full claim context, one-click decisions, complete audit trail.

  • Approve or reject with supporting reason
  • Escalate complex claims to senior review
  • Track claim status and financial impact in real time
  • Export to ERP — SAP, Oracle, or custom integration
OEM review dashboard
Results

What You Achieve

Faster Approvals

Reduce claim processing time from days to minutes with automated validation and one-click OEM decisions.

Fewer Disputes

Standardised submission and AI compliance checks eliminate ambiguity before it becomes a dispute.

Full Visibility

Track every claim, cost, and trend in real time — across your entire dealer network, in one dashboard.

Better Dealer Experience

Simple guided submission and faster responses build trust with your dealer network.

Built for Industrial OEMs

Designed for the Complexity of Capital Equipment Warranty

ServiceCPQ's warranty module was built by practitioners — not generalists. It handles the commercial and technical complexity of high-value equipment warranty across global dealer networks.

  • ERP integration ready — SAP, Oracle, and custom APIs
  • Multi-region dealer network support
  • Handles high-volume claim environments
  • Configurable approval workflows per OEM rules
  • Full audit trail for regulatory compliance
ERP & Telematics Integration Ready
Multi-region & Multi-currency Support
Secure Cloud — AWS Hosted, SOC-ready
90-Day Pilot — Fixed Scope, No Lock-in
Get Started

See How It Works for Your Business

Get a personalised walkthrough tailored to your equipment, dealer network, and warranty workflows. No generic slides — your actual processes, mapped live.