Configure, Price, Quote for Complex Products & Services
Streamline your Configure-Price-Quote process with AI-powered solutions for make-to-order and make-to-measure manufacturing. From custom machinery to tailor-made components, we help you quote faster and win more.
Powerful CPQ for Every Manufacturing Need
Whether you're producing custom equipment or tailor-made components, our CPQ platform handles complex configurations, accurate pricing, and professional quotes in minutes, not days.
Make-to-Measure CPQ
Configure products based on precise customer measurements and specifications. Perfect for custom-sized equipment, tailor-made windows, and dimension-specific components.
- Dimension-based configuration rules
- Real-time material cost calculation
- CAD integration for technical drawings
- Automated BOMs generation
- Custom pricing based on measurements
Make-to-Order CPQ
Configure complex machinery and equipment with thousands of options and dependencies. Handle multi-level BOMs, option compatibility, and custom features with ease.
- Multi-level product configuration
- Option compatibility validation
- Dynamic pricing with discounts
- Lead time calculation
- Integrated approval workflows
Heavy Machinery
Configure excavators, loaders, and industrial vehicles with thousands of options. Handle complex engine specs, hydraulic systems, and custom attachments with validated compatibility rules.
Industrial Equipment
Quote complex industrial machinery including conveyors, production lines, and material handling systems. Manage multi-level BOMs, power specifications, and custom automation requirements.
Tailor-Made Windows
Configure custom windows based on exact measurements, frame types, glazing options, and finishing. Automatically calculate material costs, lead times, and installation requirements.
Custom Components
Quote made-to-order components including valves, pumps, motors, and specialized parts. Handle material selection, tolerance specifications, and custom engineering requirements.
Beyond CPQ: Comprehensive Aftersales Management
Our platform extends beyond configuration and quoting to manage your entire aftersales ecosystem, driving revenue and customer satisfaction long after the sale.
Service CPQ
Intelligent service configuration and pricing that optimizes service delivery, resource allocation, and profitability across your service network.
Learn moreWarranty Automation
End-to-end warranty management with automated claim processing, validation, settlement, and comprehensive reporting for OEMs and dealers.
Learn moreSpare Parts Management
Intelligent inventory management with demand forecasting, automated reordering, and optimized distribution across your dealer network.
Learn moreEcommerce & Self-Service
Comprehensive online platforms that enable customers and dealers to order parts, access documentation, and manage service requests independently.
Learn moreRepair Quote & Delivery
Automated repair estimation, quote generation, and delivery tracking that ensures transparent pricing and timely service completion.
Learn moreLean Inventory Management
AI-powered inventory optimization that reduces carrying costs while ensuring parts availability through predictive analytics and smart replenishment.
Learn moreFrequently Asked Questions
An AI agent in ServiceCPQ is an intelligent automation assistant that performs specific business tasks autonomously. Unlike traditional software that requires manual data entry and step-by-step processes, AI agents understand natural language, process documents, make intelligent decisions, and execute complex workflows automatically. They work 24/7, learn from patterns, and improve accuracy over time while handling warranty claims, inventory requests, quote generation, and service recommendations without human intervention.
ServiceCPQ AI agents combine multiple AI technologies to automate end-to-end workflows:
Input Processing: Agents accept inputs through natural language text, document uploads (PDF, Excel), service reports, or guided forms. They use Natural Language Processing (NLP) to understand requests like "create a claim for hydraulic pump failure on machine ABC123."
Intelligent Analysis: Agents analyze the input using machine learning models trained on manufacturing data, validating information against business rules, historical patterns, and fraud detection algorithms.
Automated Actions: Based on analysis, agents automatically execute tasks like creating claims, validating warranty eligibility, generating quotes, recommending services, checking inventory, and processing approvals.
Continuous Learning: Agents improve over time by learning from user feedback, approval patterns, and outcome data to enhance accuracy and reduce errors.
ServiceCPQ provides eight specialized AI agents for manufacturing aftersales operations:
Warranty & Claims Agent - Automates the complete claims lifecycle from creation to settlement
Inventory Agent - Manages parts procurement, stock allocation, and kit creation
Quote Agent - Generates accurate quotes from natural language or document uploads
Repair Agent - Semi-automated process from intake to estimate, proposal, service delivery and billing
Contract Agent - Semi-automated contract management platform that creates and monitors contracts, justifies contracts, schedules service plans and billing
Service Pricing AI - Optimizes pricing with margin and discount recommendations
Service Recommendation Engine - Suggests relevant services based on machine data and customer context
AI CPQ Agent - Automates product variant configuration and catalog creation
ServiceCPQ AI agents are built on an enterprise-grade AI platform architecture:
Pre-trained Models: Agents come with machine learning models pre-trained on manufacturing aftersales data, requiring no data science expertise to deploy.
Multi-AI Technology Stack: Combines Natural Language Processing (NLP), Machine Learning (ML), Artificial Neural Networks (ANN), Computer Vision for document processing, and rules-based validation engines.
Integration Layer: Built-in REST APIs connect agents to SAP, Salesforce, and other enterprise systems for seamless data flow.
Workflow Engine: Orchestrates multi-step processes across validation, fraud detection, approval routing, and transaction execution.
Continuous Learning: Agents use feedback loops to improve accuracy through supervised learning from user corrections and outcome data.
Security & Compliance: Enterprise-grade security with role-based access, audit trails, and data encryption ensures agents operate within governance frameworks.
ServiceCPQ AI Agents are available through cloud deployment with flexible implementation options:
Cloud Platform Access: Subscribe to ServiceCPQ cloud platform with pre-built agents ready to configure for your business
Implementation Process: Typically 8-16 weeks including data integration, business rule configuration, and user training
Deployment Models: Start with specific agents (warranty, quote, inventory) and expand based on ROI and business priorities
Contact: avijit@servicecpq.com or ashok@auxentios.com
Ready to Transform Your CPQ Process?
Join leading manufacturers who trust our platform to streamline configuration, accelerate quoting, and grow their aftersales revenue.
Servicecpq platform offers you the flexibility to integrate with your backend ERP & frontend CRM tools for an end-to-end workflow
- ERP integration
- Service Data Consolidation
- Customised Workflow
