The graph, the agents, and the fabric connecting them.
Products, installed base, contracts and claims — modelled once as a single connected graph. Task-specific AI agents reason over it, grounded in your policies. Live connectors keep it current with your systems of record.
The knowledge graph
Six kinds of entities, one connected model — the source of truth every module and every agent reasons over.
The agent layer
Task-specific agents, each grounded in the graph and your policies — with humans on exceptions, never on the routine work.
Matches requirements to variants & historical builds for CTO, MTO & ETO quotes.
Applies warranty policy consistently; flags exceptions for a human.
Reads telemetry & fault codes, tells the technician what is wrong and what to bring.
Scores propensity to renew and drafts the offer before the contract lapses.
Data & integration fabric
Live connectors to the systems you already run keep the graph current, and push agent decisions back into your systems of record.
Every connector is bidirectional — the graph reads from your ERP, PLM and telematics, and pushes quotes, settled claims and work order closures back in. No manual reconciliation.
See integration architecture →