From first quote to end of asset lifecycle.
Construction, excavation and earthmoving equipment works hard, far from the depot, and carries huge attachment and configuration counts. ServiceCPQ runs the whole commercial relationship on one platform — dealer-ready CPQ for new-machine and attachment sales, and a full aftermarket engine for parts, warranty, rental and service contracts across the fleet's life.
The commercial gaps generic platforms don't cover.
Heavy equipment is sold and serviced through dealer networks carrying huge attachment counts, used inventory, and rental fleets — a mix generic CPQ and DMS tools weren't built to handle together.
Attachment and configuration counts overwhelm standard CPQ
Excavators, loaders and earthmovers carry enormous attachment and configuration counts — buckets, hammers, quick-couplers, undercarriage and boom options. Generic CPQ handles a flat option list, not real compatibility rules.
Dealers carry multiple brands and quote in spreadsheets
Regional dealers represent several OEMs, each with its own portal or none at all. Comparing configuration and price across brands means manual spreadsheet work — and a slow quote loses the deal to the next dealer down the road.
Used equipment and rental have no real pricing system
Machines cycle through rental yards and change hands constantly. Condition-graded used and rental pricing lives in spreadsheets, if at all — costing margin on every transaction.
Attachments aren't quoted with the machine
Attachments are usually sold as a separate transaction after delivery, missing the highest-probability moment to bundle a hammer, coupler or grading attachment with the base unit.
Warranty and parts tracking break at the dealer level
Claims and parts orders route through disconnected systems between OEM and dealer, causing delayed reimbursement and an inconsistent experience across the network.
Job-site downtime has no priced fast path
When a machine goes down on site, there's no automated way to price and dispatch the right part or service visit — the request crawls through a manual chain instead of a ready-to-dispatch option.
Quoting built the way your dealers actually sell.
Reps work a live feed of open quotes, renewals and next-best offers instead of hunting for what to sell next.
Buckets, hammers, couplers, booms and undercarriage validated against real compatibility rules — hydraulic flow rate, quick-hitch interface and counterweight — so only physically and hydraulically compatible options ever reach the quote.
Dealers quote across every OEM line they carry from one portal, with tiered pricing, territory rules and margin floors applied automatically — and discount, spec-exception and approval requests routed to the right person with a full audit trail.
A full aftermarket engine, not a point tool.
Parts quoted against the asset record with AI-matched supersessions — dealers self-serve without calling HQ.
Claims and vendor recovery processed against the actual machine and dealer record, not a spreadsheet.
Preventive-maintenance and full-service contracts quoted and bundled at the point of machine or attachment sale.
Used, rental and lifecycle economics, on the same engine.
Condition-graded used pricing and rental rates quoted inline with the same engine as new equipment.
True cost-to-serve tracked across the machine's life, with rebuild and component-exchange quotes triggered before failure.
Owners and dealers order parts, request service and check contract status online — no inside sales for routine orders.
ServiceCPQ vs a Dealer Management System (DMS) or generic CPQ.
A DMS manages inventory, service records and finance. Generic CPQ handles a flat configuration. Neither one models attachment compatibility, multi-brand dealer pricing, and used/rental quoting on the same commercial object.
| Capability | DMS / Generic CPQ | ServiceCPQ |
|---|---|---|
| Unified CPQ + aftermarket + rental platform | Separate systems for new-machine CPQ, service and rental — no shared object | Single platform covering new, used, rental and aftermarket |
| Attachment & configuration compatibility rules | Flat option list — no real compatibility logic | Rules-based compatibility engine on the knowledge graph |
| Multi-brand dealer portal | Single-OEM portals only — each brand needs separate implementation | All OEM lines in one dealer portal with tiered pricing and access |
| Used equipment & rental pricing | Managed separately via DMS or spreadsheet | Condition-graded used and rental pricing quoted inline |
| Attachment bundling at point of sale | Sold as a separate transaction after delivery | Attachments quoted and bundled inline with the base machine |
| Warranty & parts continuity, OEM to dealer | Disconnected systems — delayed reimbursement | One claim and contract object shared across OEM and dealer |
| AI parts matching across catalogues | Structured part-number lookup only | NLP matching — supersessions and cross-references surfaced automatically |
Construction and earthmoving equipment. Any configuration model.
Frequently asked questions
CPQ for heavy equipment is configure, price, quote software built for construction, excavation and earthmoving equipment OEMs and their dealer networks — covering new-machine and attachment configuration, multi-brand dealer quoting, used and rental pricing, and the aftermarket lifecycle of parts, warranty and service contracts on one knowledge graph.
Yes. Dealers who carry several OEM lines get one portal with tiered pricing, territory rules and configuration logic per brand, instead of switching between separate systems or falling back to spreadsheets.
Yes. Attachment, boom and undercarriage compatibility is modelled as real rules on the knowledge graph, so a bucket, hammer or coupler is only offered when it's actually valid for that base machine configuration.
Yes. Condition-graded used pricing and rental rates are quoted inline with the same CPQ engine used for new equipment, instead of being tracked separately in a DMS or spreadsheet.
A DMS typically manages inventory, service records and finance separately, with limited configuration logic. ServiceCPQ adds the CPQ layer — real compatibility rules, dealer-tiered pricing, and a shared contract object across new, used, rental and aftermarket — on top of or alongside your existing DMS.
Heavy Equipment covers construction, excavation and earthmoving machines and their dealer networks. For surface and underground mining fleets — haul trucks, drill rigs and MARC availability contracts — see our dedicated Mining Equipment page, which runs on the same platform.