ServiceCPQ
Thinking

Aftermarket, service & CPQ for machinery makers.

Articles, guides and perspectives on turning your installed base into recurring revenue.

Guide
CPQ · 6 min
CPQ for Equipment Businesses: What It Is, Why You Need It, and How to Choose One

What CPQ really means for equipment businesses — why generic tools fall short on engineering, service and on-the-spot negotiation, and how to choose one.

Guide
Aftermarket · 9 min
Aftermarket Sales Software: How to Stop Revenue Leaking After the Machine Ships

40–60% of equipment lifetime profit comes from aftermarket. Most manufacturers are capturing less than half of it. Here is what aftermarket sales software actually needs to do — and what stops it from working.

Article
CPQ · 8 min
Why Generic CPQ Fails on Equipment: Six Requirements OEMs Discover Too Late

Generic CPQ was built for SaaS subscriptions, and equipment OEMs find out in month four. The six capabilities an equipment configurator has to have, and what breaks without each one.

Guide
Oil & Gas · 9 min
Field Service for Oil & Gas Equipment: Wellheads, Testing & Hot Oilers

Why remote, safety-critical assets need asset management built for the specific programmes that keep them running — not a generic field-service ticket queue.

Perspective
CPQ · 10 min
ServiceCPQ vs Salesforce CPQ: An Honest Comparison for Equipment Manufacturers

Salesforce CPQ was built for SaaS subscriptions. Equipment manufacturers need BOM-level configuration, SAP integration, and dealer pricing. Here is what the comparison actually looks like.

Article
Warranty · 8 min
Warranty Management for Heavy Equipment OEMs: From Manual Claims to Real-Time Analytics

Heavy equipment warranty claims are slow, opaque, and full of leakage. Here is what modern warranty management looks like — AI adjudication, real-time analytics, and dealer trust built on speed.