Why ServiceCPQ?
Because We've Been There.
Our journey into ServiceCPQ began by confronting real-world service challenges firsthand. We built the solution we wished we had.
Why Your Service Business Needs ServiceCPQ?
Every role in your service organization faces unique challenges. ServiceCPQ addresses them all with intelligent automation and seamless integration.
Contract Manager
Current systems do not support the attachment of customer-specific requirements and terms associated with the contract. We cannot quote easily, correctly or quickly.
Product Support Head
Unable to support customers with services and solutions being delivered due to being tied down with internal systems not able to support the demand.
Commercial Head
There is no linkage between the customer's final copy and variations throughout the term. The pricing of services at one branch differs from the pricing at the other branch for the same job.
Service Operations Manager
Ownership of the agreement is not clear. And the connection between the customer, the servicing branch and the service support group is disjointed.
Why Your Team Would Love ServiceCPQ?
ServiceCPQ gives your employees the power and flexibility to do whatever needs doing - whether you're a global manufacturer, an industrial service provider, an equipment dealer or a digital company.
In-built Features
ServiceCPQ comes with features and functionalities required by industrial service businesses.
Industrial Use Cases
We have carefully chosen industrial use cases and best practices to develop this solution.
Easy Setup
A SaaS-based solution that can be up in weeks' time and an intuitive user interface to learn quickly.
The ServiceCPQ Transformation
From pain points to competitive advantages - see how ServiceCPQ transforms service operations.
Lightning-Fast Quotes
Transform 27-day quote cycles into same-day responses with intelligent automation.
Warranty Clarity
Navigate complex warranty scenarios with confidence and complete transparency.
Proactive Alerts
Stay ahead of issues with intelligent monitoring and real-time notifications.
Seamless Operations
Streamline complex workflows with integrated systems that handle complexity automatically.
Data-Driven Insights
Make informed decisions with comprehensive analytics and AI-powered recommendations.
Unified Integration
Connect all your systems seamlessly in one unified platform.
Four Stories That Shaped ServiceCPQ
Real challenges we faced that inspired us to build a better solution for service businesses.
The 27-Day Quote Challenge
A global heavy machinery manufacturer struggled with slow service quotes.
The Challenge
A complex rebuild program could take an agonizing 27 days to quote, and even a simple workshop repair took 3 days. This wasn't just an inefficiency; it was lost revenue, delayed customer service, and immense pressure on their product support teams.
💡 The ServiceCPQ Solution
ServiceCPQ transforms complex service quoting from weeks to hours with intelligent automation and dynamic configuration capabilities.
Warranty Complexity Crisis
Managing warranties across multiple vendors in assembled machines.
The Challenge
A complex rebuild program could take an agonizing 27 days to quote, and even a simple workshop repair took 3 days. This wasn't just an inefficiency; it was lost revenue, delayed customer service, and immense pressure on their product support teams.
💡 The ServiceCPQ Solution
ServiceCPQ automates complex multi-vendor warranty scenarios with intelligent supplier recovery and seamless remanufacturing integration.
The Alert System Gap
Converting machine alerts into actionable revenue opportunities.
The Challenge
Machine alerts were just notifications, not revenue opportunities. There was no system to convert these alerts into actionable service recommendations or instant cost estimations.
💡 The ServiceCPQ Solution
ServiceCPQ bridges the gap between machine alerts and revenue generation with intelligent automation and instant access to critical service data.
Component Exchange Chaos
Developing accurate pricing for component exchange programs.
The Challenge
Creating accurate pricing for component exchange programs was a nightmare. Without proper tools, pricing was inconsistent, margins were unclear, and service templates were impossible to manage effectively.
💡 The ServiceCPQ Solution
ServiceCPQ delivers intelligent contract configuration with AI-driven insights for optimal pricing, margins, and service template management.
Ready to Transform Your Service Business?
Join industry leaders who have revolutionized their service operations with ServiceCPQ. Experience the power of intelligent automation and seamless integration.
