Why ServiceCPQ?
Because We've Been There.

Our journey into ServiceCPQ began by confronting real-world service challenges firsthand. We built the solution we wished we had.

ServiceCPQ Dashboard
Our Journey

Four Stories That Shaped ServiceCPQ

Real challenges we faced that inspired us to build a better solution for service businesses.

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The 27-Day Quote Challenge

A global heavy machinery manufacturer struggled with slow service quotes

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The Challenge

A complex rebuild program could take an agonizing 27 days to quote, and even a simple workshop repair took 3 days. This wasn't just an inefficiency; it was lost revenue, delayed customer service, and immense pressure on their product support teams.

27 days for complex rebuild quotes, 3 days for simple workshop repairs

💡 The ServiceCPQ Solution

ServiceCPQ transforms complex service quoting from weeks to hours with intelligent automation and dynamic configuration capabilities.

Dynamic service configuration engine
Real-time quote generation
🔗

Warranty Complexity Crisis

Managing warranties across multiple vendors in assembled machines

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💡 The ServiceCPQ Solution

ServiceCPQ automates complex multi-vendor warranty scenarios with intelligent supplier recovery and seamless remanufacturing integration.

Multi-vendor warranty tracking
Automated supplier recovery

The Alert System Gap

Converting machine alerts into actionable revenue opportunities

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💡 The ServiceCPQ Solution

ServiceCPQ bridges the gap between machine alerts and revenue generation with intelligent automation and instant access to critical service data.

Real-time machine alert integration
Instant cost estimation
🔧

Component Exchange Chaos

Developing accurate pricing for component exchange programs

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💡 The ServiceCPQ Solution

ServiceCPQ delivers intelligent contract configuration with AI-driven insights for optimal pricing, margins, and service template management.

AI-driven pricing optimization
Fixed-rate contract management
Key Benefits

The ServiceCPQ Transformation

From pain points to competitive advantages - see how ServiceCPQ transforms service operations.

🚀

Lightning-Fast Quotes

Transform 27-day quote cycles into same-day responses with intelligent automation.

🎯

Warranty Clarity

Navigate complex warranty scenarios with confidence and complete transparency.

Proactive Alerts

Stay ahead of issues with intelligent monitoring and real-time notifications.

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Seamless Operations

Streamline component exchanges with integrated workflows that handle complexity automatically.

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Data-Driven Insights

Make informed decisions with comprehensive analytics and AI-powered recommendations.

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Unified Integration

Connect all your systems seamlessly in one unified platform.

Why Your Service Business
Needs Servicecpq?

Contract Manager

Current systems do not support the attachment of customer-specific requirements and terms associated with the contract. We cannot quote easily, correctly or quickly.

Product Support Head

Unable to support customers with services and solutions being delivered due to being tied down with internal systems not able to support the demand

Commercial Head

There is no linkage between the customer's final copy and variations throughout the term. The pricing of services at one branch differs from the pricing at the other branch for the same job.

Service Operations Manger

Ownership of the agreement is not clear. And the connection between the customer, the servicing branch and the service support group is disjointed.

Why choose Servicecpq?

Establish and manage all service offerings from one place, support customers with services and solutions without being tied down by the system, and standardise to build alignment among cross-functional teams.

One-system

Eliminate multiple systems to design, price and offer service solutions.

Ability to Customise

Extend your CPQ (configure, price and quote) outside of engineering and product sales.

Innovative Pricing

Mix pricing methods to create optimal pricing. Use AI guidance for managing variable margins and discounts.

Standardisation

Quote and manage your contracts and offers easily, quickly and correctly from just one place.

Why your team
would love Servicecpq?

Servicepq gives your employees the power and flexibility to do whatever needs doing - whether

you're a global manufacturer, an industrial service provider, an equipment dealer or a digital company.

In-built features

Servicecpq comes with features and functionalities required by industrial service businesses.

Industrial use cases

We have carefully chosen industrial use cases and best practices to develop this solution.

Easy setup

A SaaS-based solution that can be up in weeks' time and an Intuitive user interface to learn quickly.

Ready to Transform Your Service Operations?

Join the companies who've already transformed their service delivery with ServiceCPQ. See how our platform can solve your unique challenges.