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Configure, Quote & Sell Complex B2B Products in Minutes, Not Hours.

The only B2B ecommerce platform with built-in CPQ – handle complex configurations, parts sales, and service orders seamlessly.

B2B Commerce CPQ - Configure, Price, Quote for Ecommerce | Streamlined Online Sales
Problem Solved

Your Sales Process is Costing You 25% of Potential Revenue

While you're managing quotes manually, your competitors are closing deals in hours, not weeks. Industrial machinery companies lose millions in transaction costs and aftermarket revenue because their sales processes haven't evolved with customer expectations.

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Complete B2B Commerce CPQ platform dashboard showing product configuration, pricing, quote management, and customer self-service interface
The Hidden Crisis

The Numbers Don't Lie

Your manual sales processes are bleeding revenue while customers abandon complex buying journeys

91%

of B2B buyers abandoned purchases due to complex buying processes

2-3 weeks

average quote lead time vs. customer expectation of same-day

25%

EBIT margins from aftermarket services vs. 10% for new equipment

54%

will switch suppliers for better digital experience

The Problems

The Problems Keeping You Awake at Night

💸

Transaction Cost Hemorrhaging

Your sales team spends 60% of their time on administrative tasks instead of selling. Every manual quote involves multiple touchpoints, system reconciliations, and approval chains.

Pain Points:

  • Manual data consolidation between CRM, ERP, and pricing systems
  • Technical inconsistencies leading to quote errors and rework
  • Sales reps acting as project managers instead of revenue generators
  • Pricing governance failures resulting in margin erosion
😤

The Customer Experience Disconnect

Your customers live in an Amazon world but buy machinery in a 1990s world. They research 80% of their purchase online before talking to sales, yet you force them through antiquated processes.

Customer Frustrations:

  • Can't get simple pricing without lengthy sales calls
  • No visibility into order status or delivery timelines
  • Separate systems for initial purchase vs. aftermarket needs
  • Having to re-explain requirements to different team members
👻

Aftermarket Revenue Invisibility

You're sitting on a goldmine but can't access it. Your installed base generates 3x the revenue potential in aftermarket services, but poor visibility means you capture less than 30% of available opportunity.

Lost Opportunities:

  • Customers buying spare parts from third parties at 40% lower margins
  • Maintenance contracts expiring without renewal visibility
  • Service scheduling conflicts causing unnecessary downtime
  • No proactive maintenance recommendations driving customer loyalty
Customer Reality

What Your Customers Really Want

Understanding the gap between customer expectations and your current delivery

76%
prefer self-service over sales calls

Autonomy Over Control

B2B buyers want the power to configure, price, and purchase when they need it, not when your sales team is available. They've already done 80% of their research online.

"I just want to see if this fits our budget before I talk to anyone. Why do I need a 30-minute sales call for basic pricing?"
4 hours
maximum acceptable response time

Speed Over Perfection

Service providers must turn around repairs in half a day. Your customers' uptime depends on immediate access to parts, pricing, and service scheduling.

"Every hour our equipment is down costs us $15,000. I can't wait 3 days for a quote on a repair part."
85%
prefer fixed-price contracts

Predictability Over Variability

Fixed-price lifecycle service packages convert unpredictable aftermarket costs into stable, budgetable expenses. Customers want guaranteed uptime, not surprise repair bills.

"I need to budget for maintenance costs. Surprise $50K repair bills destroy our quarterly numbers."
The Solution

Why ServiceCPQ Commerce?

Our platform solves each problem with targeted intelligence, not generic features

Complete Self-Service for Standard Products

Configure, price, and order standard products online without sales intervention. Your customers get instant quotes, you eliminate transaction costs.

Capabilities:

  • Real-time product configuration with compatibility checking
  • Dynamic pricing based on volume, customer tier, and market conditions
  • Automated credit approval and order processing
  • Integration with ERP
Self-service product configuration interface

Intelligent Collaboration for Complex Products

Advanced products get sales support precisely when needed. AI-driven recommendations guide customers through complex configurations while seamlessly escalating to technical experts.

Capabilities:

  • Guided configuration with intelligent constraint checking
  • Collaborative quoting with sales overlay for complex scenarios
  • Technical expert escalation within the same platform
  • Version control and approval workflows
Complex product configuration with AI guidance

Proactive Service Ecosystem

Transform aftermarket from reactive repairs to predictive partnerships. Your platform becomes the command center for their entire equipment lifecycle.

Capabilities:

  • Predictive maintenance scheduling based on usage data
  • One- Click Spare parts & Kits ordering
  • Service scheduling synchronized with production calendars
  • Warranty tracking and automated claims processing
Proactive service ecosystem dashboard

Calculate Your Revenue Recovery

Enter your company details to see potential savings

Your Potential Annual Recovery

$2.4M

Based on 25% efficiency gain + 15% aftermarket increase

$1.2M
Process Efficiency
$0.8M
Aftermarket Growth
$0.4M
Sales Productivity
Proven Results

Business Impact Metrics

Real results from companies who solved these exact problems

Operational Efficiency

50%
reduction in quote generation time
40%
decrease in sales administrative burden
70%
improvement in pricing accuracy
25%
increase in sales team capacity

Revenue Growth

15-25%
increase in aftermarket revenue capture
20%
improvement in customer lifetime value
30%
growth in maintenance contract penetration
10-15%
reduction in customer acquisition costs

Customer Satisfaction

60%
improvement in customer experience scores
40%
reduction in order processing errors
24/7
availability for product information
85%
customer preference for self-service

Ready to Stop Losing Revenue to Manual Processes?

Join hundreds of industrial companies who have transformed their sales processes and captured millions in previously lost aftermarket revenue.

Let's Collaborate Get a Custom Demo
Group 7

Transforming Service Excellence Together

About us

After-Sales Capabilities

CPQ Capabilities

Support

Contact

Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  Contact@servicecpq.com  andras.vermes@servicecpq.com +91 824 936 0885

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