Smarter Sales for Heavy Equipment – AI-Powered.

Maximise Equipment Uptime and Optimize Dealer Operations with Servicecpq & AI. Digitally transform warranty, repairs, service parts, and Equipment CPQ—from dealer claims to depot repair, all with intelligent assistance.

Servicecpq Solutions for Heavy Equipment

Manage Pre-Sales & After-Sales Efficiently

After-Sales

AI-Powered Service Management: Streamline customer & supplier warranty claims, optimize parts & repair management, and empower dealers with our intelligent platform.

Pre-Sales

The Modern Equipment CPQ for Heavy Industry: Power manufacturers, distributors, and partners with one integrated solution to configure and combine products, maintenance plans, warranties, spare parts, and accessories with AI-driven precision.

Digital Solutions

From Alert to Action: The Digital Aftersales Loop: Transform raw digital data (predictive, condition monitoring) into revenue. Our platform intelligently connects alerts to automated claims processing, service scheduling, and quote generation in a single place.

AI Aftersales Automation - Heavy Equipment Solutions

Transform Your Aftersales Operations with AI Assistance

  • 🔧
    Repair Management – Agentic workflows across shop, inspection, estimation, and scheduling
  • 🛡️
    Warranty Automation – Fast, AI-assisted dealer claims, cost validation
  • ⚙️
    Parts & Commerce – AI-led parts search, pricing, lean inventory, B2B ordering
  • 📋
    Service Letter Handling – Act on OEM service alerts, instructions, and recalls
  • 🔄
    CPQ for Maintenance – Quote preventive services, AMCs, inspections
⚡ Currently in demo and early adoption stage. OEMs like Doosan, Bobcat dealers already testing.
AI Automation Dashboard
AI Automation Dashboard - Repair Management Interface

CPQ for Maintenance, Overhaul & Service Programs

Quote complex maintenance offerings like inspections, condition monitoring, and repair kits—with AI support

CPQ System - Maintenance Program Configuration
  • Reduce quote cycle time by 70%
  • Automatically attach service bundles or AMC terms
  • AI-predicted parts, hours, and pricing margins
🧪 Now available for demo – Used for up to 50,000+ line items

Product Configurator BETA

Configure, price, and quote complete product solutions with AI-guided recommendations based on your specific needs and environment

🛠️
Service Bundles
Complete service packages tailored to your equipment
🔒
Warranty Options
Flexible warranty terms and coverage plans
⚙️
Parts & Kits
Starter kits and essential parts packages
🎯
Accessories
Application-specific accessories and add-ons

Negotiation Modes

💬

Face-to-Face Mode

Interactive negotiation like sitting across from your customer. Flat rate pricing on agreed terms.

🛒

E-Commerce CPQ

Customers submit their pricing and terms for approval. Streamlined digital process.

Product Configurator Beta - AI-Guided Configuration & Pricing

Empower Your Dealers & Field Teams with Self-Service

  • Submit claims and service requests
  • Order parts directly via smart catalog
  • Access service letters, warranty rules, and history
Dealer Self-Service Portal - Claims & Parts Ordering

Automate Warranty from Claim to Recovery

Warranty Management System
Warranty Platform - Claims Processing & Validation
  • Auto-extract parts and labor from reports
  • Validate costs, entitlement, and assign authorizations
  • Return parts, attach photos, and manage rejections
Predictive analytics coming soon – turn claims into insights

Meet Your AI Aftersales Assistant

  • Suggests claim completions
  • Helps build service kits or quotes
  • Learns from patterns across machines, failures, or costs
AI Assistant Interface

Ready to Transform Your Aftersales Operations?

Join leading OEMs like Doosan and Bobcat dealers who are already testing our AI-powered aftersales automation platform.

70%
Faster Quote Cycles
50K+
Line Items Supported
24/7
AI Assistant Support
100%
Warranty Automation
Meet Servicecpq

Unlimited benefits for Heavy Equipment Manufacturers

Gain a competitive advantage: Differentiate your business with innovative service offerings and exceptional customer experiences.

Reduce costs and improve efficiency: Optimize service operations, automate tasks, and reduce manual errors to lower costs and improve efficiency.

Enhance customer satisfaction: Provide timely and efficient service, empower customers with self-service options, and improve communication to enhance satisfaction.

Increase sales and revenue: Streamline the sales process, improve quote accuracy, and enable e-commerce to drive revenue growth.

Early Users Review

Don’t just take our words

"Servicecpq helps you do it the right way with the right price and the right configurations, be it shop repair, configuring maintenance services or kits, or offering warranty & claims."..."

Hector Yoza

After-sales Consultant