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Solution for Heavy Equipment

Maximize Equipment Uptime and Optimize Dealer Operations with Servicecpq & AI

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  • For Construction Machinery
  • For Mining Machinery
  • For Heavy Equipment Dealers
Servicecpq Solutions for Construction & Mining

Manage After-Sales Efficiently & Proactively

Modern Solutions

AI-Powered Service Management: Streamline customer & supplier warranty claims, optimize parts & repair management, and empower dealers with our intelligent platform.

Simpler to Implement

Rapid Deployment & Seamless Integration: Get up and running quickly with our pre-configured solution, designed for seamless integration with your existing ERP.

Data-Driven

Real-Time Insights: Identify the right service opportunities, optimize service offerings and pricing, segment parts effectively, and make data-driven decisions with AI-powered recommendations for service hours.

Challenges Faced by Construction & Mining Equipment Manufacturers

Construction and mining equipment operates in harsh environments, leading to increased wear and tear and a greater need for service. This creates unique challenges for manufacturers:
Complex Warranty Management: Warranty management is complicated by the involvement of multiple parties, including suppliers, dealers, and end-customers.
Proactive Maintenance: Key to support is regular maintenance, including scheduled servicing and preventive measures.
Critical Parts & Inventory Access: Timely access to the right parts is crucial for efficient repairs and minimizing downtime.
Advanced CPQ (Configure, Price, Quote) Integration: Selling service contracts and managing complex pricing requires advanced CPQ capabilities. However, reliance on separate ERP and CRM systems can hinder efficiency and create data silos.
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Dealer 1
AI Insights
AI-Powered After-Sales

Empower your service operations with AI.

Generic ERP, CRM, or CPQ solutions lack the specific functionality needed to address the unique challenges of construction and mining equipment manufacturing. Servicecpq provides a comprehensive solution that integrates seamlessly with your existing systems and processes.

AI-powered after-sales for you and your Dealers

Servicecpq provides construction and mining equipment manufacturers with a complete suite of tools for warranty management, repair management, CPQ (configure, price, quote), parts and inventory control with seamless ERP integration.
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Effortless Warranty Collaboration: Customers, Suppliers, and Dealers

Streamline warranty processes, automate approvals, and gain valuable insights into claim trends.

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Streamline quote-to-cash processes for service, parts, & digital:

Generate accurate quotes quickly, simplify ordering, and accelerate the sales cycle for service offerings, parts, and digital services.

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Dealer Platform :

Empower your dealers with a dedicated portal to access critical information, order parts, and manage service requests, whether in the field or at the service center.

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Get Service & Parts Insights:

Identify service opportunities, predict service hours and parts needed and Optimize repair scheduling and inventory for faster and more efficient maintenance.

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Meet Servicecpq

Unlimited benefits for Heavy Equipment Manufacturers

Gain a competitive advantage: Differentiate your business with innovative service offerings and exceptional customer experiences.

Reduce costs and improve efficiency: Optimize service operations, automate tasks, and reduce manual errors to lower costs and improve efficiency.

Enhance customer satisfaction: Provide timely and efficient service, empower customers with self-service options, and improve communication to enhance satisfaction.

Increase sales and revenue: Streamline the sales process, improve quote accuracy, and enable e-commerce to drive revenue growth.

Early Users Review

Don’t just take our words

"Servicecpq helps you do it the right way with the right price and the right configurations, be it shop repair, configuring maintenance services or kits, or offering warranty & claims."..."

Hector Yoza

After-sales Consultant

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Ready to Transform Your Service Operations?

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Transforming Service Excellence Together

About us

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Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  +91 824 936 0885

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