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Streamline Warranty Operations Across OEM, Dealers, and Partners

Centralize and automate your warranty processes with warranty policies, guided claim flows, custom rules, and full lifecycle visibility for all stakeholders.

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Fast onboarding

No commitment required

Customizable Warranty Rules

Set rules for warranty periods, exclusions, and partner-specific guidelines. Offer tailored warranty plans, from standard to extended, to meet diverse customer needs.

Faster Claims Processing

Reduce claim processing time by up to 60% with streamlined workflows and automated verifications.

Warranty Analytics & Insights

Leverage analytics to improve product quality and service outcomes.

Warranty Management Sections
🔧 CENTRALIZED PLATFORM

One Platform for Warranty, Returns & Supplier Coordination

Unify your warranty operations across internal teams, dealers, and suppliers with a single platform that manages everything seamlessly.

📋

Comprehensive Management

Streamline all warranty operations with our unified platform:

  • Claim submissions and approvals
  • Case tracking and returns
  • Supplier and partner claims
  • Rules and workflows tailored to your business
⚙️

Advanced Features

Powerful tools designed for modern warranty management:

  • Custom warranty plans (standard, extended, usage-based)
  • Role-based workflows and approvals
  • Multi-tier user access for OEMs and partners
  • Return material and replacement processing
Explore Features →
🚗 PARTNER ENABLEMENT

Empower Your Service Network to Act Faster

Provide dealers and service partners with an intuitive portal to create, track, and manage claims under your control.

👥

Partner Portal Capabilities

  • Partner login with role-specific permissions
  • Guided claim templates for various service types
  • SLA tracking and escalation workflows
  • Dealer-specific reports and KPIs
⚡

Streamlined Operations

Eliminate email-based claims and standardize operations across your network. Our platform ensures consistency, reduces errors, and accelerates resolution times.

🔹 CLAIM TYPES

Designed for Every Claim Scenario

Each type comes with prebuilt templates and logic based on product model, failure code, and geography.

🔧

Warranty Repairs

Complete repair workflow management with parts tracking and labor documentation.

🔄

Warranty Replacement or Return

Streamlined replacement processing with automated return material authorization.

❤️

Goodwill or No-Fault Claims

No-fault and goodwill claim processing with approval workflows and cost tracking.

📦

Field Service Claims

On-site service claim management with technician scheduling and parts coordination.

🏢

Supplier/Third-party Warranty Claims

Third-party warranty claims with supplier integration and cost recovery tracking.

📊 ANALYTICS & INSIGHTS

Monitor, Improve, and Reduce Warranty Cost

Gain full insight into warranty operations with dashboards tailored to your KPIs

📈

Key Performance Insights

  • Time to resolution by claim type or partner
  • Repeat failures by model or region
  • Warranty cost by part, job hours, or dealer
  • Return status tracking and approvals
📊

Visual Analytics

Comprehensive visual reporting with interactive dashboards and real-time data visualization.

View Analytics Demo →
Bar Graph
Top 5 failed parts by volume
Line Chart
Warranty cost trend by model
Heatmap
Region-wise claim frequency
✅ CONFIGURATION

Set Rules That Match Your Business Needs

Flexible configuration options that adapt to your unique warranty requirements

⚙️

Business Rule Engine

  • Define warranty durations, exclusions, and escalation paths
  • Configure workflows by product, partner, or geography
  • Control approval thresholds and history logs
Setup Guide
✅

Compliance & Audit

  • Ensure audit readiness and traceability
  • Complete documentation and approval trails
  • Regulatory compliance reporting
Compliance Info
🌎 INDUSTRIES

Built for Manufacturers Across Industries

Trusted by leading manufacturers worldwide

❄️

HVAC & Cooling Equipment

🚜

Heavy Equipment and Mining

⚡

Electrical & Industrial Machinery

🏥

Medical Devices

🏭

CNC and Plant Equipment

"Built with feedback from service teams, optimized for scale."

Take the Next Step

Modernize Your Warranty Operations Now

Empower your team and partners with a unified warranty platform that reduces costs, saves time, and enhances customer satisfaction..
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Transforming Service Excellence Together

About us

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Contact

Auxentios Technology Solutions Private Limited, HSR Layout, Bangalore

ashok@auxentios.com  +91 824 936 0885

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