Supercharge Your Aftersales Operations.

Automate warranty, repairs, CPQ, and B2B parts sales with AI—reduce claim processing time by 70%, increase service revenue by 30%, and delight customers.

Trusted Solution Built to Elevate Service Operations

5/5

4.6/5 (Rated by Early Adopters)

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Smart Warranty & Service

Automate Claims & Quotes with AI-Powered Precision.

B2B eCommerce Powerhouse

Seamless Parts, Services & CPQ. Trusted by Industry Leaders.

Complete Repair & Parts

Unified Operations. Built on Proven Industry Structure.

Smarter Service Starts Here — Watch It in Action

Explore how manufacturers are using AI to quote faster, process claims smarter, and sell more service online.

servicecpq.com

SERVICECPQ SUITE

Get to know Servicecpq

Discover how our intelligent after-sales solution transforms your business with cutting-edge technology and seamless integration.

Your All-In-One Partner Hub. Now.

One Easy Portal for Warranty, Repair, Products & Smart CPQ.

The Future of B2B Aftersales eCommerce

Intelligent Parts, Services Ordering. Already Chosen by Leaders.

Streamline Your Warranty

AI for Faster Claims & Optimized Processes.

Complete Repair Control

Holistic System. Built on Industry Best.

Service Lifecycle Management CPQ

Contracts, Service, Parts: Quote with Precision for Profit.

Smart Service Parts Management

AI-Driven Efficiency for Ordering, Pricing & Inventory.

Optimize Service with AI

Drive Margins, Predict Needs, Streamline Warranty & Parts.

Agile Product CPQ for Equipment

Master Equipment Sales. Built for Speed, Not Bloat.

Introducing Servicecpq: AI-Powered After-Sales Excellence

Powerful Features, Real Results

Service Insights Hub

Move from reactive to proactive service with the power of data. Our after-sales data hub provides the predictive insights and actionable intelligence to anticipate customer needs and prevent problems before they occur.

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AI-Powered After-sales

Transform after-sales service with our AI-powered platform. Empowering manufacturers, dealers, and partners to optimize warranties, streamline operations, and personalize experiences for increased efficiency and revenue.

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Servicecpq Overview
Purpose-Built Solution for Manufacturers

Designed to simplify and optimize service operations for manufacturers, partners, and service providers in one unified platform.

Fast Setup and Customization

Easily configurable to fit your unique workflows, enabling a seamless transition and quicker deployment.

Intelligent Insights and Automation

Leverage AI-driven analytics and automation to make informed decisions, streamline processes, and enhance productivity.

The Aftersales Advantage

Empowering Manufacturers, Partners, and Dealers. AI-powered solutions designed to optimize the entire aftersales journey.

Automate Warranty & Claims with AI Precision

Automate warranty claims, reduce processing time, and gain valuable insights with AI-powered automation using ChatGPTwarranty analytics, and NLP.

AI Claim Agent & Assistant

Empower your team and customers with an intelligent AI agent. It automates claim initiation, validates requests, extracts critical data, and guides users through every step – ensuring unprecedented speed and accuracy in claims processing.

Advanced Warranty Analytics & Insights

Gain deep, actionable intelligence from your warranty data. Our AI-driven analytics predict failures, identify root causes, optimize costs, and provide prescriptive guidance for repair steps and parts, transforming insights into profit.

Comprehensive Warranty Management

Engineered to support every warranty scenario across manufacturers, dealers, and distributors. From policy definition to entitlement management, our solution ensures seamless processes, full compliance, and complete visibility, leaving no requirement unmet.

Automated Supplier Recovery & eCommerce Warranty

Maximize cost recovery by automating supplier claims and streamline eCommerce warranty processes. Identify eligible claims, generate recovery requests, and manage online warranty requests with unparalleled efficiency.

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Unified B2B Commerce for Aftersales

Transform your aftermarket with a complete digital storefront. Offer personalized self-service, intelligent ordering, and seamless B2B engagement for all your business customers.

Complete Self-Service Portal

Empower customers, dealers, and field service with 24/7 access to everything. From equipment lookup, BOMs, product information, and service history to ordering parts, maintenance, and accessories, they can self-serve anytime, anywhere.

Intelligent Order & Quote Management

Streamline the entire order lifecycle. Enable customers to post inquiries, generate self-quotes for approval, and track orders from placement to delivery. Seamlessly manage parts and service orders with complete transparency.

AI-Driven Recommendations & Personalization

Deliver a truly personalized experience. Our AI engine provides smart recommendations for parts, services, and accessories, and tailors marketing pages based on customer equipment and history – maximizing upsell and cross-sell.

Seamless Integration & Future CPQ

Connect effortlessly with your existing ERP and business systems for unified data flow. Our platform is built for growth, with future-ready integration for advanced CPQ capabilities to enhance your quoting and sales.

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Total Parts & Repair Optimization

Elevate your aftermarket operations with intelligent parts management and streamlined repair workflows. Access complete visibility, optimize inventory, and boost profitability across every step.

Unified Parts & Inventory Management

Gain a Parts 360 view across your entire operation. Manage inventory, track parts, allocate to orders, execute stock transfers, and handle purchase requisitions effortlessly. Our lean interface replaces complex ERP screens for service teams.

AI-Powered Parts Pricing & Sales

Maximize profitability with intelligent pricing. Leverage AI/ML for precise margin analysis, prediction, and discount guidance. Easily manage substitute/alternate parts, create parts kits, and segment inventory for optimized sales strategies.

Comprehensive Repair Operations

Optimize shop, in-house, service center, or large workshop repairs. From efficient request management, accurate diagnosis & estimation, to streamlined execution and component rebuilds – all with simplified workflows.

Quick Quoting & Performance Analytics

Generate rapid parts quotes from a list (draft to order in minutes). Gain real-time performance analytics for both parts management and repair operations to identify bottlenecks, optimize efficiency, and drive continuous improvement.

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Aftersales CPQ: Your Complete Quoting Hub

Unify quoting for maintenance, repairs, parts, and service contracts across the entire aftersales lifecycle with intelligent assistance.

AI-Assisted Quoting & Design

Leverage AI for faster, smarter quoting. Translate natural language into precise repair quotes, easily convert Excel inputs, and intelligently design complex service and maintenance plans (preventive, corrective, rebuilds).

Unified Aftersales Lifecycle CPQ

Master the entire aftersales lifecycle in one system. Configure, price, and quote service contracts, warranty agreements, parts agreements, and maintenance plans with full visibility and control.

Precise Parts & Service Pricing

Ensure profitability with intelligent pricing for every part, service, and maintenance offering. Our CPQ provides dynamic pricing guidance, ensuring accuracy and optimizing margins for all aftermarket sales.

Self-Service & Integrated Quoting

Empower partners and customers to create their own quotes and service requests. Our integrated platform ensures seamless collaboration and efficient quote generation, linking parts and services in one tool.

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ServiceCPQ Solutions

Transform Aftersales with Ease

AI-Powered Manufacturing Solutions

🛡️

HVAC Manufacturer

Streamlined warranty automation platform and B2B portal for self-service and parts ordering. Enhanced efficiency for 700+ service partners with automated claims and end-to-end visibility.

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CNC Manufacturer

B2B portal and commerce platform enabling 40% of parts sales online. Automated repair workflow for rebuild processes, improving operational efficiency and customer access.

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⚙️

Heavy Equipment Manufacturer

Comprehensive aftersales solution for Chinese machinery manufacturer, including dealership network with field service, warranty automation and shop repair management.

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🏗️

Construction Machinery OEM

Modern dealer solution for visit planning, contract management, field and shop repairs, warranty claims, and service letter management, streamlining dealer network operations.

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HVAC OEM (700+ Dealers)

Automated claim submission and approval for a 700+ dealer network, improving efficiency and reducing processing time for warranty and service claims.

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⛏️

Mining Equipment Manufacturer

Rapid quoting for 1000+ items and structured work order management, reducing downtime by 90% with predictive maintenance and 24/7 support.

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Electric Turbine Maintenance

Quick quoting and repair management for onsite and shop services, enhancing operational efficiency with AI-driven service automation.

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🧠 Enhanced by AI Technology
Integration and Support

Built to Work with the Tools You Already Use

Easily connect to SAP, Salesforce, and other key systems for a unified approach to maintenance, customer management, and predictive insights.

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New software shouldn't take a year to implement.

Here's what you can achieve with Servicecpq in just 30 days.

Switch to Servicecpq

Go-Live Ready

  • System deployed on your cloud environment
  • Core modules configured and accessible
  • Initial user access established
  • Basic security protocols enabled

Tailored Integration

  • Deep customization to fit your after-sales processes
  • Secure data migration and loading
  • Integration with ERP/CRM systems (SAP, Salesforce)
  • Initial user training sessions begin

Early Value Unlock

  • Pilot program initiated with key teams
  • Workflow refinement based on feedback
  • AI-driven insights and predictive alerts activated
  • Full user training rollout

Full ROI Realized

  • Faster claim processing, increased revenue, reduced manual effort
  • Predictive maintenance and customer satisfaction insights
  • Empowered after-sales ecosystem (OEMs, Dealers, Partners)
  • Complete Aftersales Advantage transformation
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demo

Get a Free Demo and Consultation

See our AI-driven solutions in action! Our demo shows how you can automate, streamline, and enhance your service management.

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No commitment required

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